I have a VCS-E in my DMZ with a firewall in front of it. My home IP address is in the firewall white list and I can register my Jabber client from my home laptop, no problem. However, when I try my IPad from home, it fails to even hit the VCS-Expressway. Is the IP address that is hitting my firewall being changed by a proxy some where before going into my network?
I will arrange a time to work with my firewall administrator to watch the traffic that is hitting it to figure out what the IP is, but I can't do that until some time late next week. Anyone have any idea what's happening?
Re: Jabber for IPad client fails to register to VCS-E
I verified that the IP is not going through a proxy. What was happening was the iPad jabber client wouldn't register because my work pc had the same jabber client already registered. That's never been a problem with logging in from two different pcs but won't work with iPad.
I'm want to video conference from a Cisco Web Room Kit Pro end point to Virtual Webex and have my customers be able to view/collaborate via Microsoft Teams. What licenses would be required to make this happen?
I am new to UCCX and was just asked to change the queue. Need help designing the new queue. Existing queue:Has 6 agents and all part of the same group. New queue requirements: - Split them into two groups (Group 1 and Group 2)- Put IVR in t...
We recorded an event using Webex Events and when we download it we couldn't see the participants video, only the audio is on.If we watch it throught webex environment the video shows up.Anyone knows what it could be?Download fileOn webex platform
Hey all, Is there a feature that would allow me to disable file transfers, remote control or chat capabilities directly on the Webex Desktop app? Our goal is to restrict these features so that when we connect to an external Webex site from our local ...