Jabber for Windows 9.2(0) Installation Error

[stewart699700]

Is anyone else getting the following error when installing Jabber for Windows 9.2(0)?

Regards

Stewart

[Bror-Andre Stromsnes]

I actually managed to fix this. I logged on the local admin account. Ran free version of Revo Uninstaller, and "Advanced uninstall". Removed everything it found related to Jabber. Restarted, installed Jabber 9.2.0 with the same account with no problems.

[ausafahmed1]

Jabber 9.2.0 is not installed thats why Revo uninstaller is unable to find this product to uninstall please suggest

[ausjustin]

Hi nmihajlo

My problem has been fixed by your solution 

[Nirmal Issac]

Hi Everyone,

This issue has been hanging around and it occurs rarely. I have filed a defect for this issue. (CSCuq95307).

http://cdets.cisco.com/apps/dumpcr?content=summary&format=html&identifier=CSCuq95307

However, we are unable to reproduce this issue anymore. We did intense testing, and the registry keys were always removed by the installer.

If you encounter this issue, please open a TAC case and ask CIN to contact me (nissac@cisco.com) so that we can fix this issue together :)

HTH

Thank you

Nirmal Issac

[Micheal]

Use LongPathTool software will solve the Issue.