Jabber for Windows doesn’t save deskphone selection after connection from external network

[skirk1983]

Hi all

Several users contacted IT because thier J4W client was set to "Softphone" mode, and not in "Deskphone" mode. They have been connected externally over MRA, and therefore the clients was set to "Softphone" mode. But when they return to the office, J4W will not reconnect in "deskphone" mode :( can we mange this somehow? Or must the users chose "deskphone" mode manually, when returning from external network?

I'll hope we can automate this.

Best regards

Skirk 

[skirk1983]

What to do? 

I'm sure its because deskphone mode isn't supported over MRA, but it's not good that J4W won't reconnect in deskphone mode when returning to corporate network.

Any solution for this?