I downloaded and applied the mst to the msi. Opened the MSI (with SuperOrca) to modify the necessary fields. I noticed that there are many more fields in the Properties Table than in the 9.0.4 release. I pushed the upgrade out and most of my clients have upgraded w/o problem. However, I did have a few that did not go successfully -- it seemed that their settings were WebEx instead of CUP -- which is what is specified. Also the server address was a URL instead of the CUP server name. I searched the for the URL in the Properties table with no luck.
I was wondering if there was any docs that list the meanings / values of the Properties Table. I would like to make sure I have all the values specified correctly.
I have seen that doc....it does not seem to contain all the variables I am looking for. Most of my clients successfully upgraded from the 9.0(4) to 9.0(5). A few did not....the failing upgrades always seem to be in the Login Server fields. I haev to manually specify the Server and the Domain instead of "Use the default server". I don't like to use the "Following Server" field because is it true that if my Pub goes down, the client will as wel?
Good afternoon,Strange occurrence happening. We two different agents getting connected to the same caller/customer. We have checked the ext in CUCM, they are different. We have checked the ICM configs, different. We have listened to the call r...