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Jabber Guest - Turn error

ch.atteneder
Level 1
Level 1

I installed all necessary tools for a video conference with Jabber Guest - Chrome plug-in and Jabber Guest add-on. When trying to connect I get an error message:

"TURN Error:  Your call attempt has failed due to incompatibility with your home or company security infrastructure. Please contact your network administrator or check your home network security settings."

I found an article with solutions and opened the UDP port 3478 but to no avail. All the other infos didn't help me at all. What else can I do. The error message couldn't be less informative.

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