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Jabber IM for Android - android acore process has stopped

Kyle LoPrimo
Level 4
Level 4

‎04-02-2013 05:30 PM - edited ‎03-17-2019 03:08 PM

I'm running Jabber IM for Android on my tablet (Asus Transformer Prime) and smartphone (Motorola Bionic).  I've been running it successfully on both devices since the beta with little or no issue.  Since I upgraded both devices to 4.1 I'm getting force close errors: process android acore has stopped.  Does jabber IM for Android support android 4.1?   Are there any steps that can be taken to prevent this from happening?

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rchhit
Level 4
Level 4

‎04-03-2013 10:32 AM

Hi Kyle,

The product is supported on 4.1.  We have not heard of the issue you're running in to, so I would suggest you use the feedback option in the application to send us your logs and describe your problem.  We will investigate what the issue may be.

Thanks for your feedback!


Rena

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