Jabber Im for Windows Group Chat feature Issue

[Chris Garcia]

I am having issue starting a Group chat to work. If I select two users and tell it Group chat it will sometimes take up to 5 min to pop up and most of the time not work at all.

I am running on the latest revision of Jabber IM

any thoughts?

[joscespe]

Make sure that persistant chat is disable

Restart "XCP Text Conferencing Manager" on all CUPS servers

[Liversalts]

I've just tried to re-install Jabber for Windows 9.1(5) and get the same error so it must be related to my maschine.

[joscespe]

Pls delete the local and roaming cache for that  user

C:\Users\\AppData\Local\Cisco\Unified Communications\Jabber\

C:\Users\\AppData\Roaming\Cisco\Unified Communications\Jabber\

Restart again the "XCP Text Conferencing Manager"

Log back in and test the jabber