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Beginner

Jabber Im for Windows Group Chat feature Issue

I am having issue starting a Group chat to work. If I select two users and tell it Group chat it will sometimes take up to 5 min to pop up and most of the time not work at all.

I am running on the latest revision of Jabber IM

any thoughts?

3 REPLIES 3
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Beginner

Make sure that persistant chat is disable

Restart "XCP Text Conferencing Manager" on all CUPS servers

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I've just tried to re-install Jabber for Windows 9.1(5) and get the same error so it must be related to my maschine.

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Pls delete the local and roaming cache for that  user

C:\Users\\AppData\Local\Cisco\Unified Communications\Jabber\

C:\Users\\AppData\Roaming\Cisco\Unified Communications\Jabber\

Restart again the "XCP Text Conferencing Manager"

Log back in and test the jabber

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