We are running Jabber 12.7 on IOS 13.3. The Jabber client registers to Call Manager. I can make phone calls from the Jabber iPhone application, however when calling my directory number, the jabber client does not ring. Only my desk phone rings. Any thoughts on this?
Make sure APNS is properly configured, and if it already is, then review traces to make sure CUCM does send the call to the device, if it does, then you'd have to review a PRT from the device.
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I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...
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Don't you just hate having to run RTMT in a virtual machine, well here it runs in an app for mac. I have complied a version for CUCM 14.x ( from a version I got for 11.x ) It works on older versions also. Here it is https://haffi.is/rt...
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Tour of the Real-Time Monitoring Tool
Have any questions about the Real-Time Monitoring Tool?
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to...
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This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees will learned how to use it to g...
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Introduction
The purpose of this document is to provide troubleshooting insight into a well-known issue for the IM&P nodes when going to the Presence Topology Page and seeing all the services as Unknown, even though they are started as shown on the ...
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