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Jabber JVDI Crashes while in CMS Meeting with over 50 participants

wflowers
Level 1
Level 1

Hello Community,

 

Currently, I'm dealing with an issue in which my JVDI client application is experiencing high CPU utilization, leading ThinPro's utilization to rise to 100%. I have an open Cisco TAC case, but I was wondering if anyone in the community has had this problem. Please see active versions of Jabber for Windows / JVDI below.

 

Jabber for Windows 12.9.5

JVDI agent 12.9.3

Citrix Virtual Agent Desktop 1912.1000

 

If any other information is required please let me know.

 

 

 

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