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Jabber Offline/Reconnecting

GadgetFood
Level 1
Level 1

‎10-14-2016 09:35 AM - edited ‎03-17-2019 06:25 PM

Currently running into issues were users reporting going offline and reconnecting.

Not showing any connectivity issues within the LAN/WAN

Could this be DNS related or something on Webex I should open ticket to review?

Jabber Windows

11.5.1

Cloud

No internal CUPS

CUCM 10.5.2

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Mohammed Khan
Cisco Employee
Cisco Employee

‎10-14-2016 09:39 AM

Don't seems like a DNS issue. open ticket with Webex

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GadgetFood
Level 1
Level 1
In response to Mohammed Khan

‎10-14-2016 11:31 AM

ok I did they just wanted me to clear cache although seems like could be network issue. guess will see what becomes.

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