Jabber on mobile device shows local contacts

[cehr_itsupport]

Hi,

we need to turn off showing local device contacts in the Jabber contact search.  We've added the following parameter to the jabber-config.xml file but it's not working - local contacts on mobile devices are still showing up in the Jabber search... any ideas?

<EnableLoadAddressBook>false</EnableLoadAddressBook>

We've uploaded the new config file to TFTP and restarted the TFTP service.

Jabber 12.6.0 on iOS

Presence service is 12.0

Have done a full reset on Jabber.

Any help much appreciated!

Thanks

Lee

[Jaime Valencia]

Have you made sure there are no errors in the .xml and that the parameter is in the proper area?

[cehr_itsupport]

Thanks Jaime, the setting is in the <Options> section which is the section at appears in the in Jabber 12.6 parameters reference guide.

There are some comments in the XML file using standard <!-- --> XML notation.  I'm assuming comments are permitted in the file?

Lee

[Jonathan Schulenberg]

I have used comments before without issue. Assuming the file syntax is valid, this sounds like a defect worthy of a TAC case.

[cehr_itsupport · Accepted solution]

Resolved! Needed to include this parameter option:

<EnableLocalAddressBookSearch>false</EnableLocalAddressBookSearch>

Thanks