05-23-2014 03:42 AM - edited 03-17-2019 04:11 PM
HI,
I've installed CUCM 10.0.1 and IM&P 10.0.1, and inside company everything works fine.
Unfortunately remote acess is not working. I've installed EXP_C and EXP_E, all zones certs, seems that are ok.
When Jabber client move from LAN network, to some remote network (outside company), without logout, almost everything works fine(except no one from inside can call to outside client, im is working). But when I've try to add new user that is on WAN side, than I get message, something like "could not find network service".
Any idea ?
05-23-2014 07:05 AM
05-23-2014 09:58 PM
05-24-2014 02:40 PM
Did the user first connect inside the network? I thought I read that you must first connect inside the network before going outside?
What version and type is the Jabber client?
05-26-2014 12:52 AM
It is Jabber for Windows 9.7, I thought that in that vwrsion it was fixed, and I do not have to log in inside network first.
Thanks for the clue,
Tomasz
05-24-2014 02:41 PM
Have you tried a Jabber Problem Report Tool (JRPT) and reviewed the log file from it?
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