Can you please provide an option to Hide or remove the Viewing Remote Desktop and Red Arrow on Top of the screen while doing Screen Sharing?
Because of this, I am unable to access that part of the user's screen when I take control. I'm attaching screen shots of one share session that was affected.
Note: I am not talking about the docked window, which we can hide under view setting's.
Try changing the screen resolution on your computer.
I am using Jabber in my client VDI/VM and unable to change the screen resolution.