Jabber status will not change

[Curtis Fuentes]

HI,

   MY cisco Jabber will not up date the status when I am on a call or if I go to do not disturb it lock my computer up. This issue is only happening to a few users.

CM version 9.1

Cups 9.1

Windows Jabber version 9.6.1

  Any assistance would be appreciated.

[Jaime Valencia]

Make sure the SIP trunk has the proper CSS to monitor phones and all user/device/line associations are in place.