11-22-2016 03:06 AM - edited 03-17-2019 06:30 PM
Hi,
we configured the ability to a user receíve the calls in Jabber for windows but at the same time the possibility to answer in a mobile phone, SNR.
When the call is answered in the remote destination and hanged up, we have the possibility to resume the call on jabber, but when the call is answered in jabber we don't have any possibility to resume the call to the remote destination. In deskphone there is the softkey "mobility" but in jabber we don't have.
How can we solve this? It's possible? The cisco movies show that functionality.
regards
Paulo Ferreira
11-22-2016 03:18 AM
Hi Paulo,
It is not supported in jabber for windows, see below.
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuv02798/?referring_site=bugquickviewredir
JB
11-22-2016 03:53 AM
Hello Jitender,
thanks for your answer.
But there is a way to do it from another way?
I'm asking because of this video (min 2:45)
https://www.youtube.com/watch?v=clf-HqSunnw&feature=youtu.be&t=3m13s
regards
Paulo Ferreira
11-22-2016 04:18 AM
Hi Paul,
Below might help
https://supportforums.cisco.com/discussion/13022556/extend-and-connect-snr-same-user
JB
11-22-2016 04:22 AM
Also see
https://www.youtube.com/watch?v=nHvoVSKYQZI
JB
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