Jabber windows client breaks down

[allahverdiyev]

 Hello,

Jabber windows client works for a few minutes and then breaks again. After few minutes from successfull login Cisco problem reporting page pops up. Please see attachment.

Jabber version 11.8.5

CUCM 10.5

Windows 8.1

.I cannot find relevant error in jabber log files. 

CSF device is recreated, resetted. Jabber folder was cleared and jabber reinstalled again. 

Any idea of work around?

[Nagajothi Thangapandian · Accepted solution]

Hi,

Basically jabber is crashing. You can try to use latest version of jabber to check for any improvement. If not, create problem report when jabber crashes next time and open a TAC case with that crash report.

Regards,

Nagajothi

[allahverdiyev]

Thank you for your reply. Issue is fixed after upgrade.