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Jabber Windows - Unable to copy Images

Dear Community!

Our End Users aren't able to copy/paste images insiede the IM Window.
When the image is right clicket, the option "Copy" is grayed out.
If the image is highlighted and copied using Ctrl+C and then pasted, the textbox only shows "Screenshot" instead of the image.

We are on Jabber Version 11.1.3, Windows 8.1

With Bug Search I found a similar Cisco Bug CSCuw71140, where the status says "Fixed" in version 11.1.2. (https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuw71140/?referring_site=bugquickviewclick)

Does anyone know if there is a way to fix this bug in Version 11.1.3?

Regards
Sherlock

1 Accepted Solution

Accepted Solutions

Shashank Mahajan
Cisco Employee
Cisco Employee

Hi Sherlock,

This issue with Jabber is due to the defect CSCuw71140. The bug does not reflect proper fixed version but it should be fixed in version 11.6.

Regards,

Shashank

View solution in original post

3 Replies 3

Shashank Mahajan
Cisco Employee
Cisco Employee

Hi Sherlock,

This issue with Jabber is due to the defect CSCuw71140. The bug does not reflect proper fixed version but it should be fixed in version 11.6.

Regards,

Shashank

Running Jabber 11.8.5 Build 54376

 

Cannot copy text from chat sessions, can right click and "copy" is available but does nothing.

Hamburgo
Level 1
Level 1

Can't copy imgaes out of  Jabber chats.
Version 11.8.4 52954