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***Jabber with CUCM 8.6***

Hi Everyone,

I'm trying to setup cisco jabber to work with android phones. For the past 2 months they havent been rgistering and when we take a look at phone logs its says TFTP Download Failed and Wifi Disconneted. But today its said:

TFTP Download - Started

TFTP Download - Complete

UCM Registration = Initializing

UCM Registration = Initialized

UCM Registration = Disconnected

I tried changing the sip profile timer from 300 800 seconds but still its doesnt work

I traced the SDL and SDI to get further info but it doesnt make any sense.

I have uploaded both the files and found the IP Address of the phone(HTC One V) running Android version 4.0.3

Phone IP Address: 10.168.37.169

Primary Call Manager : 10.163.1.12

CUCM Version : 8.6.2

Jabber Version :9.0.2.2122

2 Replies 2

ANOOP G NAIR
Level 1
Level 1

Verfy below steps:-

Device added -

Product Type: Cisco Dual Mode for Android
Device Protocol: SIP

Phone Configuration Page-

Enable LDAP User Authentication    - Enable

LDAP Username    - Accodringly

LDAP Password    - Accodringly

LDAP Server   - Accodringly

LDAP Search Base   - Accodringly

LDAP Field Mappings - UID=uid,FirstName=givenName,LastName=sn,PhoneNumber=t

Hope this will help

.