Jabber with VoiceMail Connects & Disconnect

[conie saga]

Hello,

We have IM&P 10.5 with CUCM 10.5 & Unity Connection 10.5.

Username/Password for voice mail are verified under accounts option and it connect to voicemail server as well but it disconnect after few secondsy with message " Cannot currently connect to servers. Contact your system Administrator "

Attached are the screen shots from system with Problem report.

Did any body faced same problem.
 

Regards,

[Fabrice Bobes · Accepted solution]

Sorry, it's probably not that helpful but we have a similar problem. It seems to vary depending on the version of the Jabber client but disconnects still occur. Just in case, make sure TCP/7080 is open.

Thanks,

Fabrice

[conie saga]

Let me try with jabber client ver 9.1.2 as mention in following thread:

https://supportforums.cisco.com/discussion/11832096/jabber-windows-921-disconnects-voicemail-shortly-after-login

will update

Regards,

[conie saga]

Downgraded to Jabber Client 9.1.2 & it worked perfect