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JID shown instead of the DisplayName in Jabber for iPhone

ciaodarwin
Level 1
Level 1

I've this following setup:

  • CUCM: 10.5 (3 nodes, Configured with HA)
  • IM&P: 10.5.2 (2 nodes, Configured with HA)

I configured my UC-Profile so that he recievs his direcotry-informations via UDS (TCP, Port: 8443). 

An manual request via: https:­//{host}:8443/cucm-uds/user/{userId} works fine.

And here's the problem. When i start my Jabber App, it shows instead of the Display Name, the JID(Jabber-ID, User-Name@domain) and when i search something over the search function, he goes into the timeout, without displaying me something.

Does anybody know why this is so?

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

That means that the directory integration is not working, try generating a PRT and make sure that the directory configuration is present.

HTH

java

if this helps, please rate

ciaodarwin
Level 1
Level 1

I solved it.

On the DNS-Server i just configured the following SRV Record and it worked after a restart of the app:

_cisco-uds._tcp.domain.com SRV 0 1 8443 <CUCM-FQDN>

For more infos: click here