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No video when dial from Jabber to Clearsea via SIP Trunk

dietybright
Level 1
Level 1

‎01-17-2018 07:02 PM - edited ‎03-17-2019 07:17 PM

Hello everyone,

 

I'm doing integrate Cisco Jabber and Lifesize UVC (Bridge, Clearsea) but when dial from Jabber registered to CUCM to Clearsea Desktop App registered to Clearsea, there are only content audio, not video.

CUCM and Clearsea integrate via SIP Trunk,

 

Thanks very much for any help,

Sy

0 Helpful
3 Replies 3

dietybright
Level 1
Level 1

‎01-17-2018 07:03 PM - edited ‎01-18-2018 11:38 PM

Please check attached file for debug log

0 Helpful

Dennis Mink
VIP Alumni
VIP Alumni
In response to dietybright

‎01-18-2018 08:43 PM

in your pcap, is 192.168.14.1 your cucm?

 

I am seeing no video trying to get negotiated in the SDP of the invite.

 

can you check your region/location settings on the cucm trunk to see if you allow for video?

 

 

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dietybright
Level 1
Level 1
In response to Dennis Mink

‎01-18-2018 11:40 PM

Hi Dennis,

I am already resolved  this issue, the reason is MTP checked box in SIP Trunk, I unchecked and it worked

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