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Presence issue with Jabber 11.8.2 Build 50390

bradleywegner
Level 5
Level 5

Wondering if anyone else is seeing this.  It seems like we are no longer able to see presence Outlook for users after migrating to Jabber 11.8.2 Build 50390.  This is a hybrid deployment with some users on both this build and also 11.6.3.44957

We had to move to 11.8.2 because we had some Windows 10 machines experiencing BSoD when taking calls using 11.6.3.44957.

Any help is appreciated.

2 Replies 2

keglass
Level 7
Level 7

Bradley,

I recommend you also post this to the Cisco Support Community for more feedback from technical experts and other users.

https://supportforums.cisco.com/

I hope this helps.

Kelli Glass

Moderator for Cisco Customer Communities

lgmouyaga58
Level 1
Level 1

I am having the same issue with and it's making noise!

As soon as Jabber is deployed to user's workstations, Presence information in MS Outlook shows "Offline" ALL THE TIME.