11-16-2017 04:59 PM - last edited on 03-25-2019 08:58 PM by ciscomoderator
Hi all,
We have set up a custom tab that reads an '.mht' file with our click to dial numbers in it.
The trouble I'm having is that whenever I click on a number to make a call (it simply uses the string 'sip:xxxxx' or 'tel:xxxxxx') we get the pop up window 'Use Cisco Jabber to call?' which I dont want to see - i just want jabber to dial the number without this extra step. It's made harder because the window doesnt necessarily appear on the same screen as the Jabber application.
I've got the windows default programs / protocols set to Cisco Jabber as default, so it's jabber bringing up this pop up.... can it be stopped?
Screen shot enclosed.
Thanks!
Solved! Go to Solution.
11-17-2017 08:25 PM
Hi There,
Try using 'ciscotel:xxxxxxxxxx', I just tested it with Jabber 11.7 and it dialed the number without presenting a confirmation prompt.
Hope this helps!
11-17-2017 08:25 PM
Hi There,
Try using 'ciscotel:xxxxxxxxxx', I just tested it with Jabber 11.7 and it dialed the number without presenting a confirmation prompt.
Hope this helps!
11-20-2017 07:21 PM
Thanks Jonathon you ripper!
works a treat, appreciate your help we've been struggling for ages.
Cheers, Simmo.
11-20-2017 07:41 PM
Thanks for following up Simmo, glad to help! :)
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