We have Webex mesh servers in our data centers single interface with private IPs. These are in the US, UK and Hong Kong.
We run into quality issues usually in Europe and Asia when users outside our network join a webex meeting. They usually end up sending their video to a Webex hosted media server in the US. So often we get a situation where a user in Singapore is sending their video to Dallas while our room kit in Taiwan is sending video to our mesh server in Hong Kong and then bridging with the cloud. Latency and jitter usually make the call pretty flaky.
I don't know of any way to force my teams user in Singapore to use a closer Webex hosted bridge. I know that Cisco has Webex media bridge servers in Asia. I'm not really sure why our teams clients in Asia prefer US servers. Maybe because our service contract is based in the US?
So I got the idea - what if I change my mesh server so that it has a public IP on it? Obviously would firewall in a DMZ, but the IP would then be reachable by our users both internally and externally and media would always stay local.
Is there any downside to this? I suppose there may be some additional Internet bandwidth, but I have plenty of that.
Thanks!
