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Some persistent chat Rooms are dissapears once restart IMP servers

cdevkota-sc
Level 1
Level 1

We have CUCM/IMP 15SU2 and VDI client Version 15.0.0.59289 Build 309289. Whenever we restart xcp router or whole IMP server for power outage, all the pchat rooms for all users are dissapears. We can restore those copying Room JID from IMP servers persisent chat report but this is not the way we can servive doing this in each restart. Any idea what is making this issue? We are using MS SQL for extranal database and connectivity has no issue.

We have activated/started following Services on both nodes (Pub/Sub)

Service Name                                  StatusActivation                        Status
=========================================================
Cisco SIP Proxy                                Started                                 Activated
Cisco Presence Engine                     Started                                 Activated
Cisco XCP Text Conference Manager Started                                Activated
Cisco XCP Web Connection Manager Started                                Activated
Cisco XCP Connection Manager       Started                                  Activated
Cisco XCP SIP Federation Connection Manager  Not Running        Deactivated
Cisco XCP XMPP Federation Connection Manager Not Running     Deactivated
Cisco XCP File Transfer Manager     Not Running                           Activated
Cisco XCP Message Archiver            Started                                 Activated
Cisco XCP Directory Service             Not Running                          Activated
Cisco XCP Authentication Service     Started                                 Activated
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