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- About sean Riley
08-21-2019
Stats
Member since
01-26-2011
76
Posts
10
Helpful
5
Solutions
Created by
sean Riley
in Other Collaboration Subjects
in Other Collaboration Subjects
10-11-2018
08:27 AM
10-11-2018
08:27 AM
Thanks for the prompt replies to my question. My upgrade seemed to go fine. I upgraded my primary C and primary E after placing them into Maint Mode. After they completed the upgrade and rebooted I verified the upgrade. I then put my subordinate C and E into Maint Mode and upgraded. After they completed the upgrade and rebooted I verified the upgrade and that replication was good and that all Alarms had cleared.
Something that I have noticed since the upgrade that I hope you can help explain. Before the upgrade I could put one C into maint mode and the phones would register with the up C. I would verify no calls were active and put one E into maint mode. Calls flow could proceed without issue. It seems now that when I put one of my E's into maint mode, all phones unregister. Doesn't seem this should be happening. Any thoughts on why this would happen?
... View more
Created by
sean Riley
in Other Collaboration Subjects
in Other Collaboration Subjects
10-09-2018
10:39 AM
10-09-2018
10:39 AM
I am preparing to upgrade my Cisco Expressway Cluster from v 8.10.4 to 8.11.2. The cluster consists of 2x C's and 2x E's.
I have read through the documentation for upgrading a cluster and it states to upgrade the primary peer first, then upgrade subordinate peers one at a time.
My question is can I upgrade my primary C and primary E while the subordinate C and E are still handling calls. Then after the primary's are up, proceed with upgrading the subordinate's while the primary's handle calls?
Or do I need to upgrade the Primary C or E followed by the Subordinate C or E?
Thanks.
... View more
- Tags:
- expressway
- vcs
Labels:
Created by
sean Riley
in Other Collaboration Subjects
in Other Collaboration Subjects
12-08-2017
09:45 AM
12-08-2017
09:45 AM
We are looking at either Calabrio or Zoom to handle call recording. Our needs are very small, with only needing to record for 5 users, voice only. I am looking for feedback on Zoom and Calabrio as a solution.
Current Environment:
CUCM v 10.5(2)
Unity v 10.5(2)
IM&P v 10.5(2)
Gateways: H323
IP Phones: 7970 SCCP
Thanks for any feedback you are able to provide.
... View more
- Tags:
- call recording
Labels:
11-08-2017
06:29 AM
Thanks for the reply Tom. I had an existing case open with TAC, but we were not making progress. Today they pointed me to the following BugID https://bst.cloudapps.cisco.com/bugsearch/bug/CSCux54464/?reffering_site=dumpcr. Hopefully after applying the workaround we will get DTMF to work from Jabber endpoints. Assuming there are not adverse affects.
... View more
10-31-2017
01:08 PM
We are having issues with DTMF from Jabber softphones only. The softphones are running on both Windows and Mac versions of Jabber. Jabber v 11.9 in windows. I am pretty sure DTMF worked at some point in the past, but I can not confirm when it stopped working (at least more that 6 months ago). Problems when trying to join external webex meetings and anything requiring DTMF due to this issue. Call flow is Jabber -> CUCM -> H323 -> PSTN. CUCM v 10.5(2) SU3a IM&P v 10.5(2) SU2a DTMF works without issue from our SCCP phones. I have also checked the " Require DTMF Reception" box on the device in CUCM. Still same issue. Anyone else run accross this issue or have any suggestions as to how to resolve? Thanks.
... View more
Labels:
Created by
sean Riley
in Policy and Access
in Policy and Access
02-20-2017
08:11 AM
02-20-2017
08:11 AM
Currently we are using ISE for guest wireless access only. Our receptionist is responsible for giving out guest username and password cards that she creates on a weekly basis. It has been decided that they would like to move to a single user and password that will rotate on a monthly basis for guest wireless. Also, they do not want to create guest accounts at the time the guests check in.
From what I can see the sponsor portal only allows for the guest account username to be first initial+lastname or email address. I would like the sponsor to be able to create a static username, but with a new monthly password. Can this be done without putting the first letter of this username in the first name field and the rest of it in the last name field? While this will work it is not desired.
ISE v 1.4
WLC v 8.0.140
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Labels:
02-14-2017
08:03 AM
But even my non-image white text has a blue tint. The date/time and extensions included.
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Created by
sean Riley
in IP Telephony and Phones
in IP Telephony and Phones
02-14-2017
06:50 AM
02-14-2017
06:50 AM
I have some 7975's that I need to put our custom image on. I noticed that any white lettering on the background displays in a blue tint. Also, the date/time and extension display is this same blue tint (so it's not my image). Is this something I can fix, is the display going bad (I have 2 phones built so far with same issue).
... View more
Labels:
02-10-2017
02:02 PM
I figured it out. Port on ASA was being blocked. Got it working now.
... View more
Created by
sean Riley
in IP Telephony and Phones
in IP Telephony and Phones
02-09-2017
01:50 PM
02-09-2017
01:50 PM
Is EM supported while connected via the anyconnect VPN. I have EM working fine on phones inside the network, but when testing on a phone outside the network connected via the anyconnect VPN I get "Host not found".
Thanks.
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Labels:
Created by
sean Riley
in Wireless Security and Network Management
in Wireless Security and Network Management
01-30-2017
11:08 AM
01-30-2017
11:08 AM
Disabling the session timeout for the WLAN seems to have resolved our problems. Just not sure why this behavior did not crop up until after the last upgrade, since the behavior we experienced was in-line with our configuration. Thanks.
... View more
Created by
sean Riley
in Wireless Security and Network Management
in Wireless Security and Network Management
01-27-2017
06:13 AM
01-27-2017
06:13 AM
The iOS devices having this issue are not using webauth, but instead 802.1x, so I do not believe "Sleeping Clients" is valid. Correct?
I tried adjusting the global " User Idle Timeout (seconds)" to 4 hours, but the devices still seem to be disconnecting before this timeout.
I did see the WLAN being used has " Enable Session Timeout" set to 30 minutes. Does this setting take priority over the global " User Idle Timeout (seconds)"?
Still seems strange that we these problems did not crop up until after the last upgrade. I verified the timeout settings are the same as they were in prior 8.0.121.0 version.
... View more
Created by
sean Riley
in Wireless Security and Network Management
in Wireless Security and Network Management
01-26-2017
09:46 AM
01-26-2017
09:46 AM
We upgraded our WLC 5508 this past weekend from v 8.0.121.0 to v 8.0.140.0. Since we have noticed that iOS devices (iPad, iPhones) are dissociating from the WLC after they are idle/sleeping for a given period of time. As soon as you unlock an iOS device it reconnects to the WLAN without issue. This seems to be happening with both certificate and 802.1x authenticated devices. We are using ACS for authentication. We did not have this issue before the upgrade. Windows laptops connecting to the same WLAN seem to be OK.
WLC is in HA mode and primary controller has control.
AP's are Aironet 3702i's in local mode.
Any suggestions on how to start debugging?
Thanks.
... View more
06-20-2014
11:51 AM
Yes, we were able to resolve by resetting the phone. Firmware is SCCP70.9-3-1SR3-1S.
... View more
01-25-2019
Thanks for your suggestion. However, I would prefer to keep the
credential setting the way it is so ...
01-24-2019
Scenario: User has an MRA IP phone at home logged into Expressway. They
come into the office and cha...
12-10-2018
I upgraded my Expressway cluster (2x c's and 2x e's) from 8.10.4 to
8.11.2 a month or so ago. I foll...
Created by
sean Riley
in Collaboration Applications
12-04-2018
12-04-2018
This issue seems to be fixed in v 12.5.
Created by
sean Riley
in Unified Communications Infrastructure
10-25-2018
10-25-2018
I am building a new CUACA server v 12.0.3. I have finished
configurations and testing with a test qu...
Created by
sean Riley
in Other Collaboration Subjects
10-11-2018
10-11-2018
Thanks for the prompt replies to my question. My upgrade seemed to go
fine. I upgraded my primary C ...
Created by
sean Riley
in Other Collaboration Subjects
10-09-2018
10-09-2018
I am preparing to upgrade my Cisco Expressway Cluster from v 8.10.4 to
8.11.2. The cluster consists ...
Created by
sean Riley
in Collaboration Applications
10-05-2018
10-05-2018
Thanks for the reply. Yes, any clients still running 12.1.0 are fine.
However, once we upgrade to 12...
Created by
sean Riley
in Collaboration Applications
10-05-2018
10-05-2018
Guess, this is an us issue and no one else experiencing this issue? Any
responses welcome.
Created by
sean Riley
in Collaboration Applications
10-01-2018
10-01-2018
Just upgraded to v 12.1.1 and noticed that the notification badges are
not working for Chats or Room...
Created by
sean Riley
in TelePresence and Video Infrastructure
08-29-2018
08-29-2018
Cause of this issue was BugID CSCuw60623. Increasing the SIP Session
refresh interval on the Express...
Created by
sean Riley
in TelePresence and Video Infrastructure
08-22-2018
08-22-2018
Just tested disabling SIP ALG on the firewall and still had the issue.
Created by
sean Riley
in TelePresence and Video Infrastructure
08-22-2018
08-22-2018
This is a new configuration as of May 2018. As far as I know this issue
has been there since we impl...
Created by
sean Riley
in TelePresence and Video Infrastructure
08-22-2018
08-22-2018
I have not disabled SIP ALG on the PA yet. I did come across some
information pointing to this, but ...
Created by
sean Riley
in TelePresence and Video Infrastructure
08-21-2018
08-21-2018
I am having an issue with one way audio occurring mid call through our
Expressway. Only inbound call...
Public Statistics
| Date Registered | 01-26-2011 09:07 AM |
| Date Last Visited | 08-21-2019 12:28 AM |
| Total Messages Posted | 76 |
| Total Helpful Votes Received | 10 |
Helpful Votes Given To
| User | Helpful Count |
|---|---|
| 5 | |
| 5 | |
| 5 | |
| 5 | |
| 5 |
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