About sean Riley

sean Riley · 09-21-2021

IM&P v 11.5(1) SU9 Our IM&P HA config has the Publisher at site A and the Sub at site B. We run active/passive, so all users are running from site A and only run from site B if there is a failure at site A or we force a manual failover. We had a sch...

sean Riley · 10-13-2020

I am running IM&P with 2 nodes in Active Passive HA. Users are only assigned to the active node and the passive node is used during maintenance and if there were to be a failure with the Active node.We have had persistent chat configured for several...

sean Riley · 10-13-2020

We are working on implementing 802.1x with our 8851 ip phones. We have installed the LSC cert and enabled 802.1x on a few phones for testing. We are using Cisco ISE and the switch is configured for host mode multi domain. Everything seemed to be w...

sean Riley · 10-06-2020

We are working on implementing 802.1x with our 8851 ip phones. We have installed the LSC cert and enabled 802.1x on a few phones for testing. We are using Cisco ISE and the switch is configured for host mode multi domain. Everything seemed to be w...

sean Riley · 01-24-2019

Scenario: User has an MRA IP phone at home logged into Expressway. They come into the office and change their password. Shortly after I start getting RTMT alerts for authentication failures for the user with the Expressway-C IP address as the log i...

sean Riley · 04-29-2025

We had this issue in 14 SU2 and were given a cop file by TAC to fix (ciscocm_CSCwi91369_su3_14.cop.sha512). In our case, only chat rooms on one of our 2 IM&P nodes would display. If you tried to create a new room, only 1 alias out of 2 would be ava...

sean Riley · 02-08-2023

Posting the fix for my issue above. Working with TAC we had to add a config to the affected switch. device-tracking tracking auto-sourceThis was only an issue on our 6880 with 6800ia's switches.

sean Riley · 09-29-2020

No answer for this yet? I have the same problem, as an admin I create the groups, but now show in the roster for all of the groups even though I have NOT joined the group. Seems there should be a fix for this. Anyone come across a workaround? Than...

sean Riley · 01-25-2019

Thanks for your suggestion. However, I would prefer to keep the credential setting the way it is so users do not need to enter their password each time the phone powers on. Entering a password into the phone is cumbersome and caching the credential...

sean Riley · 12-04-2018

This issue seems to be fixed in v 12.5.

Member Since	‎01-26-2011 09:07 AM
Date Last Visited	‎04-29-2026 05:38 AM
Posts	87
Total Helpful Votes Received	17

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User Activity

IM&P HA Manual Failover - Still failed over

IM&P Persistent Chat - Database Assignment for Active/Passive SubCluster

Implementing 802.1x for IP Phones - issue with UCM timeout

Implementing 802.1x for IP Phones - issue with UCM timeout

Expressway MRA - IP Phone failing authentication after password change

Re: Some persistent chat Rooms are dissapears once restart IMP servers

Re: Implementing 802.1x for IP Phones - issue with UCM timeout

Re: Persistent chat room administrator

Re: Expressway MRA - IP Phone failing authentication after password change

Re: Jabber Windows v12.1.1 - Notification badges not working