Spark Board one way audio when dialing webex

[Christian.galdos]

Hi,

has anyone had this issue before?

We're experiencing a one way audio issue when using Cisco Spark Board when on a webex. Spark to Spark calls works fine, just Spark to Webex and it appears to be intermittent. The audio from everyone else comes in fine, the audio from the Spark Board can't be heard from anyone on the call.

thank you

Xtian

[migodwin]

Same issue with Webex meeting

[alexdoyle1]

I have also seen this frequently.   It's frustrating because we are using Webex for meetings (not Spark Rooms), but I want to use the Board as the endpoint (since it's in our meeting room).   I've been told that this likely a bug in the Webex CMR code - any truth to that?