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Ma Xiang
Beginner

SX20 video call with C20 using sip protocol,but the call rate was only 384kb

Hi all:

     I have a strange problem.

     SX20 and C20 with sip protocol registered on CUCM9.1.2.

     SX20 video call with C20 using sip protocol and use the call rate 6000kb , but the  has become 384kb.

     But  I use H.323 protocol to Direct call , the call rate was 6000kb.

     CUCM just installed and not changed the rate limit .

     

     Thank you for help!

Topology is as follows:

    

     QQ截图20131220095712.png

H.323 call:

QQ图片20131220093844.jpg

SIP call:

QQ图片20131220093904.jpg

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keglass
Rising star

This community does not provide technical support and is not staffed with technical support experts. I recommend you post this and future technical support questions to the Cisco Support Community (https://supportforums.cisco.com/index.jspa) where our Cisco technical support experts provide assistance. Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert debugging assistance.

We do encourage you to participate in the Cisco Collaboration Community and to also join our Cisco Collaboration User Group program!  In the community, we encourage your discussion/sharing around collaboration topics and Cisco Collaboration Solutions, including business and IT requirements, industry trends, process, culture/organization issues, how collaboration can be used to transform businesses, vendor selection, adoption, training, architecture, licensing, and product features/functionality. If you are a customer or partner, you can also join the user group program to be eligible for member-only events and influence product direction.

We hope to hear from you again.

Kelli Glass

Moderator for the Cisco Collaboration Community

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