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Turn off automatically enabled customer webcam in WebEx

jschubart
Level 1
Level 1

Is there a way to make it so that WebEx does not automatically enable everyone's webcams when they join? Many customers seem very surprised to see themselves pop-up on the screen. I realize there is the option to disable that when they join but by default it sees a webcam and sets it to be enabled. I know there is an option in the meeting to disable customers using webcams but I don't see a way to set that as the default option in my account or in the program.

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame
Webex shows a local preview only; it does not transmit video by default. This is intentional to promote the use of video. To my knowledge you cannot change this behavior. This is a user training opportunity.