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UCM User Portal Issue (CUCM 15)

jeffwilby
Level 1
Level 1

Anybody else having issues accessing the Self Care Portal for CUCM 15.0.1 in Edge browser? When I login in Edge, I immediately receive this - HTTP Status 404 ? The requested resource [/ucmuser/showHome.do] is not available . I've tried clearing cache, cookies etc and restarting Cisco Tomcat with no luck. BUT, I can login without issue in Chrome. Any ideas?

 

Thanks!HTTP 404.png

2 Replies 2

Restarting Tomcat is not a fix, as the problem persists only with the Edge browser. This seems to be a buggy behavior. I recommend opening a TAC case.



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jeffwilby
Level 1
Level 1

Ended up taking the URL when the 404 status was showing, pasting into Chrome then relaunchng Edge. Am now able to get in without issue...wierd