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Unable to load/Play recordings with Google Chrome 32* : CWMS1.5 MR3

pratik nimbalkar
Beginner
Beginner

Hi,

We have recorded meeting on CWMS server, while we tries to access or view the recording

we are getting following error

  Error.JPG

Can you please help to resolve this ?

Also we tried with IE11 getting same error fyi :- we know IE11 is not supported but can you help with Chrome 32* ?

Any input will help us

Thank you in advance.

1 Accepted Solution

Accepted Solutions

Derek Johnson
Cisco Employee
Cisco Employee

Hello,

This is part of the NBR playback package and needs to be installed at the location referenced in order for playback to work. For more details please see

http://www.cisco.com/en/US/docs/collaboration/CWMS/1_5/Planning_Guide_chapter_0111.html#concept_D29A6F5B23D946CA8F167A012F42A767

Thanks,

Derek Johnson

Conferencing TAC

View solution in original post

2 Replies 2

Derek Johnson
Cisco Employee
Cisco Employee

Hello,

This is part of the NBR playback package and needs to be installed at the location referenced in order for playback to work. For more details please see

http://www.cisco.com/en/US/docs/collaboration/CWMS/1_5/Planning_Guide_chapter_0111.html#concept_D29A6F5B23D946CA8F167A012F42A767

Thanks,

Derek Johnson

Conferencing TAC

Thank you Derek, this helps.

further more information is with following URL

https://supportforums.cisco.com/message/4164138#4164138

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