Solved: Re: Unity Connection 12.0(1)SU3 recovery software

sean.wellington · ‎10-16-2019

I have a customer who has Unity Connection 12.0(1)SU3 deployed, but they don't have the recovery software. I looked on the Cisco website for the recovery ISOs available for download, but the only one I found is for the base 12.0(1) (12.0.1.10000-8). Can that recovery ISO work with 12.0(1)SU3, or do I have to source the recovery ISO for the specific Unity Connection version?

Jaime Valencia · ‎10-16-2019

You can use the only one that is available to download.

HTH

java

if this helps, please rate

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Jaime Valencia · ‎10-16-2019

You can use the only one that is available to download.

HTH

java

if this helps, please rate

sean.wellington · ‎10-18-2019

Is this something that changed with version 12.x, because I noticed that earlier versions had recovery ISOs for each service upgrade as well as the base version?