04-01-2021 07:10 PM
Does anyone knows if you can 'MAKE' or force callers to hear MAIN greeting before they make their selection of option 1,2 or 3 and so on in UC call handler? Thank you
Solved! Go to Solution.
04-01-2021 07:33 PM
Use two call handlers, the first one with a greeting that lists the options and ignore caller input, after greeting send to another call handler with a greeting of something along the lines of "enter your selection now" and the caller input you want to have.
Might not be the best user experience for someone who already knows which options they want to enter and have them hear the whole thing before they can input anything.
04-01-2021 07:33 PM
Use two call handlers, the first one with a greeting that lists the options and ignore caller input, after greeting send to another call handler with a greeting of something along the lines of "enter your selection now" and the caller input you want to have.
Might not be the best user experience for someone who already knows which options they want to enter and have them hear the whole thing before they can input anything.
04-03-2021 10:11 AM
Thank you Jaime....much appreciated!
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