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- About G2824
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Member since
10-23-2013
196
Posts
70
Helpful
4
Solutions
03-27-2020
05:50 PM
I have a Cisco 8851 phone with 2 lines on it. First line, works fine I can dial that number from anywhere BUT 2nd line doesn't!!! When I dial 2nd line number, i hear a message saying 'call can not be completed as dialed,pleas consult you DIR'. and right after this message I hear a short ring and another message saying 'the number you have dialed is not service at this time or has been disconnected'!!!! CSS settings are same as first line PRI site- UCM 11 Any ideas what could be wrong? Thanks
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03-06-2020
01:28 PM
Hi, I am wondering if someone can answer my query...if I have brand new vg204xm gateway and if I plug-in analog phone to one of the ports in the back (ports 0/0 to 0/3) should I get fast busy or dial tone or nothing (dead air)? Thanks
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Created by
G2824
in Cisco Bug Discussions
in Cisco Bug Discussions
02-14-2020
06:09 AM
02-14-2020
06:09 AM
Ok..good to know that. I will watch for HW revision on new batch of phones.
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Created by
G2824
in Cisco Bug Discussions
in Cisco Bug Discussions
02-13-2020
05:59 PM
02-13-2020
05:59 PM
whoever read this--here is my question to you some of these 8821 phones which are having well known issues like mic problems, single AP connection and other known bugs from day one---shouldn't they replace these phones when customers call them? One year warranty should not be relevant in this case. Yes, if my phone has cracked screen, dipped in water or anything else, I wouldn't even ask for a replacement.
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Created by
G2824
in Cisco Bug Discussions
in Cisco Bug Discussions
02-13-2020
02:15 PM
02-13-2020
02:15 PM
Today, I installed the latest firmware sip8821.11-0-5SR2-2 on a phone which was only seeing one access point. It didn't do anything!!! Problem remains the same-----
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Created by
G2824
in Cisco Bug Discussions
in Cisco Bug Discussions
02-03-2020
12:15 PM
02-03-2020
12:15 PM
I saw new firmware available for download.....
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Created by
G2824
in Cisco Bug Discussions
in Cisco Bug Discussions
01-29-2020
07:24 AM
01-29-2020
07:24 AM
I believe CISCO should replace all these phones for everyone regardless of 1 yr warranty. It is manufacturing defect which never existed in 7925 model.
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Created by
G2824
in Cisco Bug Discussions
in Cisco Bug Discussions
01-23-2020
09:16 AM
01-23-2020
09:16 AM
we never moved to firmware you mentioned because it didn't really solve any issues we are having like-MIC, one AP etc. We are on sip8821.11-0-4-14. Cisco TAC won't even attempt any troubleshooting whenever I put in a call!!! Isn't that a sign of they know something but we don't!!!!
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Created by
G2824
in Cisco Bug Discussions
in Cisco Bug Discussions
01-23-2020
07:38 AM
01-23-2020
07:38 AM
I am with you on this....CISCO decided to introduce new model of wireless phone without considering that organizations have to change their WL infrastructure (moving from 2.4 to 5GHz) which will be a huge cost for some places. Why this decision made by Cisco....who knows? Our 7925s still working fine no problems with them.
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Created by
G2824
in Cisco Bug Discussions
in Cisco Bug Discussions
01-23-2020
07:31 AM
01-23-2020
07:31 AM
YES...still going on for us as well. They haven't release any new firmware since JUL 2019!!! We are also seeing issues like-phone will only connect to one AP, phone won't power on, MIC issues. I hope CISCO will release new firmware to fix these issues soon.
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01-14-2020
07:44 PM
Hello, I am not sure if this is even possible or not in UC 11.x...I have been working on few Number Referrals, Call Handlers etc where I am required to record greetings/messages. I am very hesitant to use my own voice for recordings. Is there any software or something you guys can recommend that can give me natural voice, record my message (text to speech kind of) and let me upload that recordings to Unity Connection for free? Thank you
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Labels:
12-19-2019
02:09 PM
Thanks for your prompt reply Anthony... yes we do have CUC. so from CM create CTI RP and send it to Call Handler? If this true, do I need to do these steps for every num referral?
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12-19-2019
01:50 PM
How do I configure a Number Referral for a number? I want callers to hear message saying 'this number has been changed to new number'. CUCM 10.5
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Labels:
Created by
G2824
in Cisco Bug Discussions
in Cisco Bug Discussions
11-28-2019
02:11 PM
11-28-2019
02:11 PM
Where are we with one way communication/MIC issues with Cisco 8821 phones. This has been going on for a while. I have created 6 RMA just for this issue alone in Nov 2019. Anyone from Cisco??
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Labels:
03-27-2020
I have a Cisco 8851 phone with 2 lines on it. First line, works fine I
can dial that number from any...
03-06-2020
Hi, I am wondering if someone can answer my query...if I have brand new
vg204xm gateway and if I plu...
Created by
G2824
in Cisco Bug Discussions
02-14-2020
02-14-2020
Ok..good to know that. I will watch for HW revision on new batch of
phones.
Created by
G2824
in Cisco Bug Discussions
02-13-2020
02-13-2020
whoever read this--here is my question to yousome of these 8821 phones
which are having well known i...
Created by
G2824
in Cisco Bug Discussions
02-13-2020
02-13-2020
Today, I installed the latest firmware sip8821.11-0-5SR2-2 on a phone
which was only seeing one acce...
Created by
G2824
in Cisco Bug Discussions
02-03-2020
02-03-2020
I saw new firmware available for download.....
Created by
G2824
in Cisco Bug Discussions
01-29-2020
01-29-2020
I believe CISCO should replace all these phones for everyone regardless
of 1 yr warranty. It is manu...
Created by
G2824
in Cisco Bug Discussions
01-23-2020
01-23-2020
we never moved to firmware you mentioned because it didn't really solve
any issues we are having lik...
Created by
G2824
in Cisco Bug Discussions
01-23-2020
01-23-2020
I am with you on this....CISCO decided to introduce new model of
wireless phone without considering ...
Created by
G2824
in Cisco Bug Discussions
01-23-2020
01-23-2020
YES...still going on for us as well. They haven't release any new
firmware since JUL 2019!!! We are ...
01-14-2020
Hello, I am not sure if this is even possible or not in UC 11.x...I have
been working on few Number ...
12-19-2019
Thanks for your prompt reply Anthony...yes we do have CUC. so from CM
create CTI RP and send it to C...
12-19-2019
How do I configure a Number Referral for a number? I want callers to
hear message saying 'this numbe...
Created by
G2824
in Cisco Bug Discussions
11-28-2019
11-28-2019
Where are we with one way communication/MIC issues with Cisco 8821
phones. This has been going on fo...
Public Statistics
| Date Registered | 10-23-2013 07:59 PM |
| Date Last Visited | 03-27-2020 05:45 PM |
| Total Messages Posted | 196 |
| Total Helpful Votes Received | 70 |
Helpful Votes Given To
| User | Helpful Count |
|---|---|
| 5 | |
| 5 | |
| 5 | |
| 5 | |
| 5 |
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