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User and password not accepted - password change not working.

burghelea_mihai
Level 1
Level 1

Hello,

We have a Cisco Spark account for the Company that I working for - Hutchinson Networks Ltd. I have been using Spark along with my colleagues for a few weeks, and sometime last week my client got logged out. I have tried logging in and it was saying password was incorrect. I have changed my password (4 or 5 times now) and i still never managed to log back in. I have tried web client, Iphone App as well, none of them work and i keep getting this message You've entered an incorrect email address or password.

My user is mihaiburghelea@hutchinsonnetworks.com. Can anybody help?

Thank you,

Regards

Mihai Burghelea

1 Reply 1

lpratt
Cisco Employee
Cisco Employee

Mihai,

Please check with your organization administrator and verify whether your account is active or not.

Louis