Webex from IPhone

[pharden]

I am installing on premise WebEx. everything seems to be coming along. Until my boss asked about WebEx from Iphone.  I downloaded tools, clicked on WebEx Mobile. Downloaded app on IPhone.  double clicked email with link. If I am logged into our WiFi keeps telling me Password incorrect.  If attempt thru cell error 10000.  What step am I missing?

[dpetrovi]

Hi,

What version of CWMS have you deployed?

Do you have Internet Reverse Proxy deployed?

What kind of SSL certs you've installed on CWMS (self-signed or publicly signed)?

Thank you.

-Dejan

[pharden]

2.5.1 .132.B-AE

Yes, Reverse Proxy  is up and running

[dpetrovi]

And SSL certs?

[pharden]

yes. public

[MATTHEW YANCEY]

Using SSO, LDAP or local accounts for authentication?

[pharden]

Public Signed SSL

[dpetrovi]

When installing Publicly Signed SSL cert to CWMS server, did you include Intermediate SSL certs in the cert bundle? 

If not, please check this article out for more details and let me know if that might be of help: https://supportforums.cisco.com/document/12367906/cwms-ssl-certificates-intermediate-ssl-cert-chains-and-different-cwms-versions

-Dejan