Webex install 2.6.1 unable to connect to admin page

Thomas Marie · ‎12-07-2015

Hello,

I'm trying to install Webex 2.6.1 with ova on esxi 5.5.

Installation and Deployment are OK , when i start the virtual machine ,all check are in green.

Admin Station is in the same VLAN so port 10200 is open.

there is no firewal enable on admin station

When i try to reach url with firefox, chrome or IE i have this message after SSL certificat warning accepted.

I remove all cookies from web-broswer

I can ping server , when i do a telnet from the admin station to the server on ports 10200 , server doesn't answer.

It seems the server doesn't listen on port 10200.

did someone meet this issue ?

Is deployement issue ?

I tried to reinstall many time the server but i have always the same issue.

There is a way to switch in CLI on the virtual machine with CTRL+ALT+F2 but i need a login.

Is there a default login ? , it will be usefull for troubleshoot why redirection doesn't work :

Thanks for you help .

Regards,

Thomas

keglass · ‎12-07-2015

Thomas,

I recommend you also post this to the Cisco Support Community for additional feedback and information.

In addition, you can research the WebEx Support Community for similar issues and fixes.

I hope this helps. Thank you for participating in the community.

Kelli Glass

Moderator for Cisco Customer Communities