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WebEx Meetings Server 1.5 can't login admin site

wuyian2012
Level 1
Level 1

Hello

  I have a WebEx Meetings Server 1.5

   Some Problems make me can't using it 

When i update the smtp config and reload, i smtp is ok,but i can 't login into admin site

i can login in to webexweb page

but now i need login in to admin site

it is always waiting fot the  page corresponding

1 Reply 1

dpetrovi
Cisco Employee
Cisco Employee

Hi,

Is this a new deployment?

What is the size of the deployment?

Was Admin URL accessible in the past or it wasn't possible to access it at all?

What is your Admin URL?

Is it resolvable in the DNS?

Have you tried restarting the Admin VM? (in vCenter, right click the Admin VM > Power > Restart Guest)

-Dejan