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Webex Teams application login problem

selina1
Level 1
Level 1

 i can't connect to my webex teams account using the application on my windows PC (my device has the necessary requirements for the applicaton)

 

The health checker points Upgrade, Notifications, Admin, Authentication as impacted Services.  Any solution ideas?

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2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Might want to use the Webex support

https://www.webex.com/support/

HTH

java

if this helps, please rate

PJMack
Level 7
Level 7

Did you click on the test link? What were the results? Or you can go to mediatest.ciscospark.com and do a test from there. 

 

In all liklihood you have ports blocked that are required.