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Member since
01-05-2018
391
Posts
320
Helpful
63
Solutions
Created by
PJMack
in Collaboration, Voice and Video Videos
in Collaboration, Voice and Video Videos
09-12-2019
12:50 PM
09-12-2019
12:50 PM
That is likely to be a hardware problem - I agree with the suggestion to open a TAC case.
... View more
Created by
PJMack
in Other Collaboration Subjects
in Other Collaboration Subjects
09-05-2019
07:22 AM
09-05-2019
07:22 AM
Webex has been supporting video conferencing systems for years in Meeting Center, but has only recently starting supporting them in Event Center. My guess is you are on a newer version - I don't see that option in my Event Center scheduling page - I only see Online Event. So - if you want a traditional Event Center experience, choose online event. If you plan/want to have any video conference system support in your event, choose the event+video.
... View more
08-28-2019
12:12 PM
it sounds like you're not using productivity tools. With that, you schedule your meeting in Outlook and use the Webex options in the Outlook client to add Webex to the meeting, so you don't need to worry about emails with attachments, you just invite people like you would any other meeting. https://help.webex.com/en-us/c15vr2/Schedule-a-Meeting-in-Microsoft-Outlook-for-Windows Hope this helps!
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Created by
PJMack
in VPN and AnyConnect
in VPN and AnyConnect
06-19-2019
11:42 AM
06-19-2019
11:42 AM
Is it supported? No, that was an "experimental" feature on C series (which EX's were based on) as long as you're running TC7x code. If so, go into the web GUI, go to configuration and search for "BYOD" (short for Bring your own device), and turn it on. Not supported, but it should work, you just can't have too many people connected to it (three if memory serves). Hope this helps.
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Created by
PJMack
in Collaboration, Voice and Video Videos
in Collaboration, Voice and Video Videos
04-09-2019
06:19 AM
04-09-2019
06:19 AM
You cannot connect directly do the web GUI, you have to log into the control hub (if you have access), go to devices, find your device, and then from there you can access the web GUI as long as you can route to it. Cisco doesn't allow users to know the admin password of devices they are managing. that said - I just did this to one in my company, I don't see any option to customize the wallpaper, but perhaps I'm just not seeing it (haven't tried this before).
... View more
03-27-2019
06:30 AM
Yes, you can have the core behind a double NAT - as long as the ports are opened out to the Edge with return traffic it will work. I haven't tried it with core/edge, but I've registered endpoints to VCSE behind 2-3 NAT's and never had a problem, so I'm quite sure it will work.
... View more
03-25-2019
07:25 AM
There's a standard mini jack for audio output on the MX - that's it, so your cable needs to be that on the codec end and the other end whatever matches the device you are using
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Created by
PJMack
in Other Collaboration Subjects
in Other Collaboration Subjects
01-09-2019
08:53 AM
01-09-2019
08:53 AM
Wayne is 100% correct - so you are wondering what is the purpose of the USB cable attached to the HDMI cable? Early DX70/80's ran android based OS's, with those you had the ability to access files on your laptop from the DX via the USB connection. With CE code there is no reason to connect the USB cable, it serves no purpose.
... View more
Created by
PJMack
in Other Collaboration Subjects
in Other Collaboration Subjects
10-25-2018
12:44 PM
10-25-2018
12:44 PM
What are you trying to accomplish? You can't do anything to the DX80 from your laptop via USB or vice versa.
I'm guessing you have the combined USB/HDMI cable that comes with the DX and you're thinking you can do something with that USB connection, but you can't (anymore). When the DX first came out, it ran android software, and you could use the USB to access files on your laptop from the DX, but you are not running android if you're registered to Webex. About the only purpose for the DX80 USB ports is for a headset or using it to charge a device.
... View more
Created by
PJMack
in Other Collaboration Subjects
in Other Collaboration Subjects
08-03-2018
06:57 AM
08-03-2018
06:57 AM
My guess is your problem is because the content channel on an MXP uses H.263, not H.264, and only up to WXGA resolution, no HD. So where your C series can do 1920x1080, your MXP can do up to 1280x768, and that's if your PC can output WXGA. If not it's scaling down to whatever is the common denominator.
... View more
07-09-2018
06:37 AM
Jabber in phone only mode communicates directly with CUCM, you do not need any extra servers for IM&P, etc.
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Created by
PJMack
in Small Business Switches
in Small Business Switches
02-08-2018
06:52 AM
02-08-2018
06:52 AM
You have posted this question in the Collaboration/Telepresence (video conferencing) category. I suggest moving this to a more appropriate category - this is a network switch.
... View more
Created by
PJMack
in Collaboration, Voice and Video Videos
09-12-2019
09-12-2019
That is likely to be a hardware problem - I agree with the suggestion to
open a TAC case.
Created by
PJMack
in TelePresence and Video Infrastructure
09-11-2019
09-11-2019
Sorry to be the bearer of bad news, but there is no chance Cisco will
add a feature to a device that...
Created by
PJMack
in TelePresence and Video Infrastructure
09-10-2019
09-10-2019
What software version are you running? There were at least a couple that
had a bug where you couldn'...
Created by
PJMack
in TelePresence and Video Infrastructure
09-10-2019
09-10-2019
You haven't given us any backend info - but it seems clear the incoming
call is trying to reach "870...
Created by
PJMack
in TelePresence and Video Infrastructure
09-10-2019
09-10-2019
You can't get it detected as a video input because it's not supported as
a video input. See the data...
09-05-2019
Webex has been supporting video conferencing systems for years in
Meeting Center, but has only recen...
09-04-2019
That is incorrect - as Wayne stated you can use a third party control
system from Crestron, AMX, etc...
09-04-2019
That is correct. Factory reset eliminates any configuration, users,
passwords, registration info, ce...
09-03-2019
As a simple troubleshooting step, try the Logitech camera with a PC that
is not having this problem ...
Created by
PJMack
in TelePresence and Video Infrastructure
09-03-2019
09-03-2019
You should call/open a case. From the Control Hub, click on your name on
the lower left, then help, ...
Created by
PJMack
in TelePresence and Video Infrastructure
09-03-2019
09-03-2019
Have you checked the settings on the TV itself? What make/model TV are
you using?
Created by
PJMack
in TelePresence and Video Infrastructure
09-03-2019
09-03-2019
What's happening when you click on "Launch Web Portal"? I just tried
this on my company network, and...
Created by
PJMack
in TelePresence and Video Infrastructure
09-03-2019
09-03-2019
Zoltan's solution for turning off proximity won't work for long if the
endpoint is registered to CUC...
Created by
PJMack
in TelePresence and Video Infrastructure
09-03-2019
09-03-2019
You need to convert the OS from Android to CE. There are a few different
ways to do it, either throu...
Created by
PJMack
in TelePresence and Video Infrastructure
09-03-2019
09-03-2019
If you did a factory reset, the admin password is blank (nothing).
https://www.cisco.com/c/dam/en/us...
Public Statistics
| Date Registered | 01-05-2018 11:48 AM |
| Date Last Visited | 09-13-2019 06:26 AM |
| Total Messages Posted | 391 |
| Total Helpful Votes Received | 320 |
Helpful Votes Given To
| User | Helpful Count |
|---|---|
| 15 | |
| 5 | |
| 5 | |
| 5 | |
| 5 |
Helpful Votes From
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