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Alex Pfeil
Level 7
Level 7

We just installed Cisco Jabber and our local and long distance calling was not working.  I could run debug commands and see the call travel to the gateway. The two things that I was seeing were: local calls would go straight to voicemail, and long distance calls could not be completed and ended up going to a busy signal.  After doing some troubleshooting with the Cisco TAC, the solution was very easy:

voice-port 0/0/0:23
 bearer-cap Speech
!
 

The bearer-cap Speech command ensures that the Jabber call distinguishes itself as a voice call and not a data call.  In this example, everything was setup correctly and working.  A person could login to Cisco Jabber, and even make in-house calls between extensions.  The importance of this blog is that the documentation we found was:

Troubleshooting ISDN Call Failures Originated from NetMeeting or Similar 3rd Party H.323

This also relates to Jabber.  I hope that somebody finds this information useful.

Thanks,

Alex LP

 

 

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