This document was generated from CDN thread
Created by: MARK MUNGER on 01-12-2010 10:24:18 PM
We have a need to know when our application sends a string to the phone to dial, we need to know when the call is terminated and back on hook. Is there any way to have an event triggered or have an application detect this?
We are using UCM 7.x with 7945 and 7965 phones.
Any and all ideas would be appreciated. Thanks.
Subject: RE: Detecting end of call
Replied by: David Staudt on 02-12-2010 12:35:17 AM
You can get complete phone/call events via the CTI interfaces: TAPI and JTAPI. Not possile just via XML services.