Created by: David de hennin on 13-01-2009 11:08:34 PM Hi Guys, I am helping a customer get set up on Studio to start a project. He is getting a licensing error even after sucessfully activation Studio through manual activation.Persistant licence.
Description of the problem : The registration of "Call Studio" using "Installation Key" and "License Key" has run successfully. But when I want to launch the "debugging tool" of my project , I have an error message in the "debugging tool console" :
Audium Home Directory: C:\Cisco\CallStudio\eclipse\plugins\com.audiumcorp.studio.debug.runtime_6.0.1 \AUDIUM_HOME . The Installation Key is missing or invalid. Please set a valid Installation Key.
NOTE this installation has sucessfully activated. Any one seen this before or know the issue? Any help appreciated .
Subject: Re: Studio Licensing Dramas- Audium Home Directory Replied by: Janine Graves on 14-01-2009 07:33:31 PM Regarding Studio Debugger:
I'm pretty sure you can just ignore that error message. I think it has to do with the fact that Studio now has a 'Call Services' and Tomcat installed (that's how the Studio Debugger works). I've gotten that error message in the Debug window, but then when I press the CONNECT button on the right-bottom pane, I can run the application.
1.To run the debugger, I right-click the application name in the Studio Navigator window (upper left), and select 'Debug Call Studio Project'
2.The Debug View displays. Wait until you can press 'Connect' in the Application-pane of the Debugger window (bottom right).
3.When done debugging, you should click on the red terminate button in the bottom-left (Console) window and then also at the top of the Debug window.
4.To exit the Debugger view, press the Builder button in the upper-right corner
Occasionally, the Connect button won't become enabled, so I have to restart Studio.
Subject: Re: Studio Licensing Dramas- Audium Home Directory Replied by: Rachel Yang on 15-01-2009 10:47:22 PM That's right, the message is just a warning as an eval-licensed VXML Server (or "Call Services" in UE terms) must be bundled in Call Studio in order for the debugger to work. The warning can be ignored and will not impact any functionality of the debugger.
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