Agent Greeting for Outbound & Inbound Calls
PARSEC’s MARS Agent Greeting application for Cisco CUCM plays out a prerecorded audio file automatically for incoming & outgoing calls
The application integrates with Cisco CUCM only. It does not require Cisco UCCX/UCCE/PCCE.
The greeting file is played out on call connect.
The greeting audio will be heard simultaneously both by the caller and the agent.
Video : https://youtu.be/DBFV8m-IfjE
For further details please write to info@parsec-tech.com
www.parsec-tech.com
