Posting this video to show the possibility of Integration between Cisco CUCM/UCCX/UCCE and ManageEngine ServiceDesk Plus using a 3rd party connector.Parsec Telesystems Cisco Connector application for Zoho ManageEngine ServiceDesk Plus works as a brid...

MARS Phone Lock for Cisco IP PhonesMARS Phone Lock application for Cisco IP Phones allows users to lock their phone before moving away from their desks and thus preventing misuse of the phone in the user’s absence.A phone in locked state will allow a...

MARS Emergency Alerts helps an organization to create, distribute and manage enterprise wide notification to all employees in the enterprise in a systematic and efficient manner.The application allows alerts to be broadcasted to Cisco IP phones by th...

The MARS UCCX Campaign Manager application provides business users with an easy-to-use web-based interface to manage the features and functions of the Campaigns configured in the Cisco UCCX.Manage campaigns-Edit important campaign parametersUpload co...

Parsec's MARS Agent Greeting & Recording Announcement application for Cisco CUCM/ UCCX / UCCE / PCCECall/Voice recording announcement.If the call is being recorded by any call recording application, then the "Recording announcement" played out by Par...