Created by: sujit pillai on 16-12-2009 01:31:39 PM Hi All, My CCM version is 7.1.3.10000-11 following is the trace log from RTMT tool. According to trace get_file_list API checking for the file, but not getting files. files are in the system, if i export it through report tool i will get records. If i have to make changes in setting of CCM please let me know. i have also attached SOAP request what i have sent and response got from CCM.
<?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:soap="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]" xmlns:soapenc="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]" xmlns:tns="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]" xmlns:types="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]" xmlns:xsi="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]" xmlns:xsd="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]"> <soap:Body soap:encodingStyle="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]"> <tns:get_file_list> <in0 xsi:type="xsd:string">200912081100</in0> <in1 xsi:type="xsd:string">200912081245</in1> <in2 xsi:type="xsd:boolean">true</in2> </tns:get_file_list> </soap:Body> </soap:Envelope> SOAP Response, i got <soapenv:Envelope xmlns:soapenv="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]" xmlns:xsd="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]" xmlns:xsi="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]"> <soapenv:Body> <soapenv:Fault> <faultcode>soapenv:Server.userException</faultcode> <faultstring>java.rmi.RemoteException: Invalid date range</faultstring> <detail> <ns1:stackTrace xmlns:ns1="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]"> java.rmi.RemoteException: Invalid date range at com.cisco.ccm.serviceability.soap.cdrondemand.CDRonDemandSoapBindingImpl.get_file_list(Unknown Source) at com.cisco.ccm.serviceability.soap.cdrondemand.CDRonDemandSoapBindingSkeleton.get_file_list(Unknown Source) at sun.reflect.GeneratedMethodAccessor8598.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:397) at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:186) at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323) at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32) at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118) at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83) at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:454) at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281) at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at sun.reflect.GeneratedMethodAccessor4451.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:269) at java.security.AccessController.doPrivileged(Native Method) at javax.security.auth.Subject.doAsPrivileged(Subject.java:517) at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:301) at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:162) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:283) at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:56) at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:189) at java.security.AccessController.doPrivileged(Native Method) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:185) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:567) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:394) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454) at java.lang.Thread.run(Thread.java:619) </ns1:stackTrace> <ns2:hostname xmlns:ns2="http://developer.cisco.com/web/axl/forums/-/message_boards/message/1828119]> </detail> </soapenv:Fault> </soapenv:Body> </soapenv:Envelope> Please help me out from this.
Thank you
Subject: RE: CDRonDemand Get_file_list response (RTMT) Replied by: THOMAS NOONING on 22-12-2009 03:57:21 PM From the API doc: The time interval of the request cannot exceed one hour. If you want a list of files spanning more than the one hour time interval allowed, then you must make multiple requests to the Servlet to acquire multiple lists of filenames. -Tom
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