This document was generated from CDN thread
Created by: Kyoung Sook Han on 02-04-2009 10:16:07 AM
I tested CVP with ICM.
CVP Dialed Number: 36000
ICM VRU Label: 1234567890
CUCM IP Address: 10.1.1.11
CVP IP Address: 10.1.1.4
VG IP Address: 10.1.1.5
When I dialed "36000" via IP-Phone for comprehensive call test, I found below log from CVP error log.
367: 10.1.1.4: Apr 02 2009 19:06:47.031 +0900: %CVP_7_0_SIP-3-SIP_CALL_ERROR: CALLGUID = 664B7A45100001207840EEF10A010104 LEGID = 270a7600-9d418e85-277-b01010a - - ABNORMALLY ENDING - SIP code [200], Reason Hdr [Q.850;cause=38] Q850 Reason [38 - Network out of order, may be VRU leg fetch error - HANDOFF.tcl disconnected call.], GW call using SURV TCL flag , NON NORMAL flag , USE ERROR REFER flag with AGE (msecs) 3250 and Call History: 1234567890306, [id:5004]
375: 10.1.1.4: Apr 02 2009 19:06:47.062 +0900: %CVP_7_0_SIP-3-SIP_CALL_ERROR: CALLGUID = 664B7A45100001207840EEF10A010104 LEGID = 270a7600-9d418e85-277-b01010a - : Refer failed with 404 - Not Found. May be a problem with DN Routes or Gateway Dail-Peers. [id:5004]
I attached my VG configuration. What configuration is missed?
Subject: RE: Comprehensive Call Flow with [Q.850;cause=38] error
Replied by: David Macias on 13-08-2009 07:38:47 PM
Did you ever get a resolution to this, we're seeing the same thing?
Thank you,
david
Subject: RE: Comprehensive Call Flow with [Q.850;cause=38] error
Replied by: Humayun Sami on 02-02-2010 05:16:01 AM
Please post your suggestions. We are facing the same issue.
Humayun sami
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Subject: RE: Comprehensive Call Flow with [Q.850;cause=38] error
Replied by: Muhammad Amir Raza on 02-02-2010 12:17:45 PM
AOA Friends,
Go to System -> Enterprise Parameter -> Cluster Fully Qualified Domain Name on the Unified CM and add the Cluster FQDN.
Regards,
Muhammad AR
Subject: RE: Comprehensive Call Flow with [Q.850;cause=38] error
Replied by: Chris LeBlanc on 02-02-2010 10:10:18 PM
Hi,
Looks like CVP is trying to establish a VRU leg of the call and failing because the GW rejected the DN= 1234567890306. 1234567890 if your VRU label where 306 is your correlation ID appended to the end of the label by ICM. Your dial-peer might not be setup right on your Voice Gateway. Your dial-peer should look something like:
dial-peer voice 1234 voip
service bootstrap
session protocol sipv2
session target sip-server
incoming called-number 1234T
voice-class codec 1
dtmf-relay rtp-nte
no vad
Of couse, codec 1 and sip-server are defined elsewhere in your GW config. You can look at the CVP Config and Admin Guide for more examples.
Regards,
-Chris
Subject: RE: Comprehensive Call Flow with [Q.850;cause=38] error
Replied by: Ramya Subramanian on 23-06-2010 09:34:54 AM
Hi All,
I need a help for the issue described below
I have installed ICM as in set up ICM, CVP and CCM(4.x version)
For the CVP part, i have added call server, VXML server and gateway , i was also able to telnet gateway from CVP
I used show startup config from gateway and have saved that config in a notepad
In tht i see something related to dial peer which will be used for configuring dialed numbers
I'm trying to use a dial number 8004741234 for my script
I have added this number as route pattern in CCM
Hpwever i do not know how to assign dial peer for this, as in i do not know how to use dial number in my gateway configuration so that i can make calls from any phone(other than ip communicator) to test my script
I can login to CTI Tool Kit and make calls from ip communicator
Help is really appreciated
I have attached gateway config, a sample of which is available from cisco webiste, can someone tell me which dial peer to use and how to modify tht for dial number
