Custom Prompt in phone idle state

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Created by: Roland Russwurm on 24-11-2009 08:12:55 PM
Is there a possibility to push a text (single line) to the phone to display it in the prompt line of an idle phone?
 
E.g. similar to the line "X missed calls" which disappears as soon as the user does any action on the phone.
 
Thanks
Stefan

Subject: RE: Custom Prompt in phone idle state
Replied by: Ramgopal Chockalingam on 17-12-2009 06:52:30 AM
Hi,
 
You can do that via CiscoIPPhoneStatus object. Details over here http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/xsi/7_1_3/xmlobjects.html#wp1033829
 
As well you could do that from a CTI application via TSP API call "phoneSetDisplay" related info over here http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/tapi_dev/7_1_3/interfaces.html#wp1016525
 
HTH. Regards,
Ram

Subject: RE: Custom Prompt in phone idle state
Replied by: Ramgopal Chockalingam on 17-12-2009 06:58:34 AM

Is there a possibility to push a text (single line) to the phone to display it in the prompt line of an idle phone?
 
E.g. similar to the line "X missed calls" which disappears as soon as the user does any action on the phone.
 
Thanks
Stefan

Stefan,
 
Please note that it doesn't automatically dis-appear similar to missed call details... and one has to explicitly push for clearing the app status.

Subject: RE: Custom Prompt in phone idle state
Replied by: David Staudt on 17-12-2009 03:53:29 PM
Be aware both the XML CiscoIPhoneStatus object and the TAPI phoneSetStatus features mentioned above will be going away with the next generation of Cisco phones (6900/8900, etc.)