Created by: Ahmad Nizami on 07-03-2012 06:43:47 PM I have following situation and will appreciate any helpful clues and advises please;
Call Flow
- Dialing an RP from CUCM (53051) - Hitting ICM script - Script has Send to VRU node so ICM issues a VRU label back to CUCM (599991) - CUCM is passing the Label back to CUSP - CUSP is routing the label to CVP - CVP passes it back to ICM and ICM then issues VRU label for CVP back (666601) - CVP consults CUSP and passes it to VXML GW - VXML GW dial peer is matched and triggers boot strap.tcl - However after this I see dialogue failure on Router and CVP PG. DNIS lenght configured on CVP Call Servers = 6 Some quick logs;
Call Router:
16:42:45 Trace: (65543 x 0 : 0 0) NewCall: CID=(150180,58218815), DN=53051, ANI=3295, CED=, RCID=5000, MRDID=1, CallAtVRU=0, OpCode=0 16:42:45 Trace: (65543 x 10026 : 0 0) TransferToVRU: Label=599991, CorID=10026, VRUID=5000, RCID=5000 [This is sent back to CUCM] 16:42:45 Trace: (65543 25 10026 : 0 0) RequestInstr: CID=(150180,58218815), CallState=1 16:42:45 Trace: (25 25 10027 : 0 0) TransferToVRU: Label=666601, CorID=10027, VRUID=5000, RCID=5001 [This is sent to CVP and then VXML GW trigerring bootstrap.tcl] 16:42:45 Trace: (25 25 10027 : 0 0) CallEventReport: CID=(150180,58218815),Event=DISCONNECT, DlgEnds=1, FromVRU=0, CallState=1, Cause=NORMAL 16:42:45 Trace: (25 25 10027 : 0 0) Deleting Dialog.
ar 7 15:54:19.125: len=2, reqHeader[0].attr.datap=To Mar 7 15:54:19.125: len=50, reqHeader[0].value.datap=<sip:6666011010@10.101.160.235:5060;transport=udp> Mar 7 15:54:19.125: //15323/CB4FCD000000/CCAPI/ccGetCallActiveByCallID: Mar 7 15:54:19.125: //15323/CB4FCD000000/CCAPI/ccGetAvlistProtoHeader: tag=41, reqHeader=2AC03DF8, reqCount=1, sess_protocol=SIP Mar 7 15:54:19.125: //15323/CB4FCD000000/CCAPI/ccDumpAttrValuePair: Mar 7 15:54:19.125: len=10, reqHeader[0].attr.datap=X-CallInfo Mar 7 15:54:19.125: len=0, reqHeader[0].value.datap= Mar 7 15:54:19.125: //15323/CB4FCD000000/CCAPI/ccGetSetupIndProtoHeader: tag=41, instance=0, sess_protocol=SIP Mar 7 15:54:19.125: //-1/xxxxxxxxxxxx/CCAPI/ccCopyValuesToReqHeaders: reqHeader[0]=X-CallInfo, len=10, reqValue[0]=, len=0 Mar 7 15:54:19.125: Parse Error: url_generic_get_headers: headerp=0, num_headers=0 found, url(sip:6666011010@VXMLHAL.MARSHALLS.CO.UK) Mar 7 15:54:19.125: Parse Error: url_generic_get_headers: reqHeader[0]=X-CallInfo, len=10 Mar 7 15:54:19.125: //15323/CB4FCD000000/CCAPI/ccGetAvlistProtoHeader: No header match found. Mar 7 15:54:19.125: //15323/CB4FCD000000/CCAPI/ccDumpAttrValuePair: Mar 7 15:54:19.125: len=10, reqHeader[0].attr.datap=X-CallInfo Mar 7 15:54:19.125: len=0, reqHeader[0].value.datap= Mar 7 15:54:19.125: //15323/CB4FCD000000/CCAPI/ccCallProceeding: Progress Indication=NULL(0) Mar 7 15:54:19.125: //15323/CB4FCD000000/CCAPI/ccCallConnect: Progress Indication=NULL(0), Data Bitmask=0x0 Mar 7 15:54:19.125: //15323/CB4FCD000000/CCAPI/ccCallConnect: Call Entry(Connected=TRUE, Responsed=TRUE) Mar 7 15:54:19.125: //15323/CB4FCD000000/CCAPI/ccAssociateStream: Coder=5, DTMF Relay=1, Vad=0, Record Function=0x0, Event Queue=0x2A7828D4, Stream Context=C090F544, Record Context=0x0, Stream Call Id=15324, Call Id=15323 Mar 7 15:54:19.125: //15323/CB4FCD000000/CCAPI/ccAssociateStream: Call Entry(Stream Status=2, Digit Enable=FALSE) Mar 7 15:54:19.125: //15323/CB4FCD000000/CCAPI/ccAssociateStream:exit@3035 Mar 7 15:54:19.129: //15323/CB4FCD000000/CCAPI/cc_set_post_tagdata: Mar 7 15:54:19.129: //15323/CB4FCD000000/CCAPI/cc_api_call_active_notify: Mar 7 15:54:19.145: //15323/CB4FCD000000/CCAPI/cc_api_call_disconnected: Cause Value=96, Interface=0x405CB0BC, Call Id=15323 Mar 7 15:54:19.145: //15323/CB4FCD000000/CCAPI/cc_api_call_disconnected: Call Entry(Responsed=TRUE, Cause Value=96, Retry Count=0) Mar 7 15:54:19.145: //-1/xxxxxxxxxxxx/CCAPI/cc_get_call_entry: CALL_ERROR_INFORMATIONAL; Call Id Is Invalid=-1 Mar 7 15:54:19.145: //-1/xxxxxxxxxxxx/CCAPI/ccGenerateToneInfo: CALL_ERROR_INFORMATIONAL; Call Entry Is Not Found Mar 7 15:54:19.145: //15323/CB4FCD000000/CCAPI/ccDisassociateStream: Record Context=0x0, Stream Call Id=15324, Call Id=15323 Mar 7 15:54:19.145: //15323/CB4FCD000000/CCAPI/ccDisassociateStream: Call Entry(Stream Status=1, Digit Enable=FALSE) Mar 7 15:54:19.145: //-1/xxxxxxxxxxxx/CCAPI/cc_get_call_entry: CALL_ERROR_INFORMATIONAL; Call Id Is Invalid=-1 Mar 7 15:54:19.145: //-1/xxxxxxxxxxxx/CCAPI/cc_get_call_entry: CALL_ERROR_INFORMATIONAL; Call Id Is Invalid=-1 Mar 7 15:54:19.145: //-1/xxxxxxxxxxxx/CCAPI/cc_api_request_rt_packet_stats: CALL_ERROR_INFORMATIONAL; Call Entry Is Not Found Mar 7 15:54:19.145: //15323/CB4FCD000000/CCAPI/ccCallDisconnect: Cause Value=96, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=96) Mar 7 15:54:19.145: //15323/CB4FCD000000/CCAPI/ccCallDisconnect: Start Calling Accounting; Call Entry(Incoming=TRUE) Mar 7 15:54:19.145: //15323/CB4FCD000000/CCAPI/ccCallDisconnect: Cause Value=96, Call Entry(Disconnect Cause=96) Mar 7 15:54:19.145: //15323/CB4FCD000000/CCAPI/ccCallDisconnect: Call Entry(Disconnect Cause=96) Mar 7 15:54:19.145: //15323/CB4FCD000000/CCAPI/ccCallDisconnect: Cause Value=96, Call Entry(Responsed=TRUE, Cause Value=96) Mar 7 15:54:19.149: //-1/xxxxxxxxxxxx/CCAPI/cc_api_icpif: ExpectFactor=0xA Mar 7 15:54:19.149: //15323/CB4FCD000000/CCAPI/cc_api_insert_call_history: Mar 7 15:54:19.149: //15323/CB4FCD000000/CCAPI/ccGetCallActiveByCallID: Mar 7 15:54:19.149: //15323/CB4FCD000000/CCAPI/cc_decr_if_call_volume: Mar 7 15:54:19.149: //15323/CB4FCD000000/CCAPI/cc_decr_if_call_volume: Remote IP Address Mar 7 15:54:19.149: //15323/CB4FCD000000/CCAPI/cc_decr_if_call_volume: Total Call Count=0, Voip Call Count=0, MMoip Call Count=0 Mar 7 15:54:19.149: //15323/CB4FCD000000/CCAPI/cc_api_call_disconnect_done: Disposition=0, Interface=0x405CB0BC, Tag=0x0, Call Id=15323, Call Entry(Disconnect Cause=96, Voice Class Cause Code=0, Retry Count=0) Mar 7 15:54:19.149: //15323/CB4FCD000000/CCAPI/cc_disconnect_notify: Mar 7 15:54:19.149: //15323/CB4FCD000000/CCAPI/callStackPop:exit@4971 Mar 7 15:54:19.149: //15323/CB4FCD000000/CCAPI/cc_api_call_disconnect_done: Call Disconnect Event Sent
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