01-28-2016 07:22 AM - edited 02-11-2020 03:25 PM
-------------
Please rate helpful content (i.e. videos, documents, comments). Also, please select the correct answer(s) if any comment(s) answer your question otherwise the questions remains on the support forums as unanswered.
-------------
In order to have encrypted media or secure signaling you will need to install an LSC onto the device you are going to be using. In this case I will be using Jabber and the point of this document is to cover how one gets the LSC onto their Jabber client.
On a windows 7 computer this can be checked by going to
start > right click on computer
Look for the section titled "Computer name, domain, and workgroup settings"
If the computer is not on the domain, click change settings and get the
computer on the domain.
A lot of information in this guide will be software, and software version, specific.
Windows 7 Virtual Machine (where Jabber is hosted)
14.48.38.17
CUCM: 10.5.2.11900-3
Publisher: 14.48.38.5 Sub1: 14.48.38.6 Sub2: 14.48.38.7
IM&P: 10.5.2.21900-4
Primary: 14.48.38.8 Secondary: 14.48.38.9
Jabber: 10.6.4 build 63238
Windows Server 2008 R2
Windows 7 VM at 14.48.38.17 /24 ---> CUCM 14.48.38.5 /24
The Jabber client and the CUCM are on the same network with no firewalls or connectivity issues.
The windows 7 VM and the CUCM cluster are on the same network 14.48.38.0 /24. It is important to know the topology because you may have Expressway
or maybe a firewall in the path which may, or may not, cause issues. If you are
experiencing issues, one of the best things you can do is simplify the path between
the Jabber client and the CUCM.
Ensure the Cisco Certificate Authority Proxy (CAPF) service in Cisco Unified Serviceability is activated (need to veryify on the publisher only)
Set CUCM into Mixed mode
1: Go under you enterprise parameters to see if the cluster is in mixed mode. 0 means it isn't 1 means it is.
1a: If the CUCM is not in mixed-mode, Go into the CLI of the Publisher and set the cluster into mixed-mode
admin:utils ctl set-cluster mixed-mode This operation will set the cluster to Mixed mode. Do you want to continue? (y/n): Moving Cluster to Mixed Mode Cluster set to Mixed Mode Please Restart the TFTP and Cisco CallManager services on all nodes in the cluster that run these services admin:
1b: If you just now moved to mixed-mode you will need to restart the callmanager, tftp, and CAPF services. These are all under the tools > conftrol center - feature services in the serviceability web page
Step 1 |
Ensure the Cisco CTL Provider service in Cisco Unified Serviceability is activated Be sure to activate the Cisco CTL Provider service on each Cisco Unified Communications Manager server in the cluster.
|
||||
Step 2 |
Ensure the Cisco Certificate Authority Proxy service in Cisco Unified Serviceability is activated (on the publisher only) to install, upgrade, troubleshoot, or delete locally significant certificates.
|
||||
Step 3 |
Configure the phone security profiles by going to system > security > phone security profile > add new
Perform the following tasks when you configure the profiles:
Configure the device security mode.
|
||||
Step 4 |
Configure the CAPF settings on the devices configuration page.
|
||||
Step 5 |
If you've logged into Jabber before, completely exit/quit Jabber (Don't just sign out. Sign out, then click exit or quit), and clear the Jabber cache on the Jabber client. |
Check the CAPF operation state un CUCM CSF configuration page (add screenshot)
Only the thumbprint of the LSC will be found in the jabber directories:
C:\Users\pkinane\AppData\Roaming\Microsoft\SystemCertificates\My\Certificates
NOTE: The AppData folder is hidden so you can get to it by typing %appdata% into the Windows Explorer directory bar and hitting enter. You can also configure the laptop to show hidden files.
To see the actual cert you need to go to start > run > certmgr.msc > personal > certificates. The "Issued To" section should match the device name in CUCM.
Apply the phone security profile(s) to the device(s) by going to device > phone > select a device > and update the dropdown for Device Security Profile
If the LSC is on Jabber, and you have the encrytped Device Security Profile, you can can call another device that has an LSC and an encrypted Device Security Profile and you should see a lock on the Jabber popup for the call. This lock indicates that the call is using SRTP (encryption).
NOTE: Before going through all of the troubleshooting steps, confirm there is no expressway or firewall in the path, and that the computer where Jabber is installed isn't using a VPN connection. If there is any of the previously mentioned things in the path, it will help your troubleshooting to make the path as simplistic as possible. You can reference my topology that was listed near the beginning of this document.
- C:\Users\pkinane\AppData\Roaming\Cisco\Unified Communications
- C:\Users\pkinane\AppData\Local\Cisco\Unified Communications
Each time you login to Jabber and the LSC isn't delivered, you should clear the cache, make whatever changes you think are appropriate, then try to login again and see if Jabber has the LSC. If not, clear the cache again. This helps make sure Jabber goes through a complete initial registration process.
(if this is successful, we know CUCM isn't having issues)
NOTE: Be sure to clear the Jabber cache on the MAC
NOTE: Be sure to use the same login information you were trying earlier on the Windows machine.
##### Here we see the type of trace, the cluster ID which is set to the default on this cluster, the FQDN of the node, the trace level configuration which is detailed, and the full version of CUCM 14:21:00.812 HDR|10/07/2015 CAPF,StandAloneCluster,pub1052.pkinane.lab,Detailed,10.5.2.11900-3 ##### Here we see some information about the CAPF port and CAPF Service parameters 14:21:01.037 | CServiceParameters::Init() Obtained CAPFPhonePort (3804) from DB. 14:21:01.037 | CServiceParameters::Init() CAPF Service Parameters: 14:21:01.037 | CServiceParameters::Init() Certificate Valid For=5 years 14:21:01.037 | CServiceParameters::Init() Key Gen Timer=30 14:21:01.037 | CServiceParameters::Init() Key Gen Max Retries=3 14:21:01.037 | CServiceParameters::Init() Key Size=1024:2 14:21:01.037 | CServiceParameters::Init() Certificate Generation Method=CAPF:1 14:21:01.037 | CServiceParameters::Init() Get Enterprise IPv6 mode 14:21:01.037 | CServiceParameters::Init() select * from processconfig where paramname='EnableIPV6' 14:21:01.038 | CServiceParameters::Init() Obtained EnableIPv6 (F) from DB: 14:21:01.038 | CServiceParameters::Init() Obtained IPv6 mode (0) from DB. 14:21:01.038 | CServiceParameters::Init() Reading CAPF Service Parameters done 14:21:01.038 |<--CServiceParameters::Init() 14:21:01.039 |-->debug 14:21:01.039 | debug phone port is 3804 14:21:01.039 |<--debug 14:21:01.254 |-->debug 14:21:01.254 | debug port 3804 has been enabled 14:21:01.254 |<--debug 14:21:01.254 |-->debug 14:21:01.254 | debug Phone Certificate Generation Method=CAPF_CERT_GEN_LOCALLY_BY_CAPF 14:21:01.254 |<--debug 14:21:01.254 |-->debug 14:21:01.254 | debug ca type is 0 14:21:01.254 |<--debug 14:21:01.254 |-->debug 14:21:01.254 | debug JurisdictionID is 14:21:01.254 |<--debug 14:21:01.254 |-->debug 14:21:01.254 | debug capfKeySize is 1024 14:21:01.254 |<--debug 14:21:01.254 |-->debug 14:21:01.254 | debug CA Address is :446 14:21:01.254 |<--debug 14:21:01.254 |-->debug 14:21:01.254 | debug keygen retry is 3 14:21:01.254 |<--debug 14:21:01.254 |-->debug 14:21:01.254 | debug keygen timer is 1800000 ##### CAPF has created a socket and is ready for communication with devices. 14:21:01.387 | debug Socket 0x0000000f ready for connection with AF_INET family, on port 3804 ##### CAPF received and accepted a connection on the socket that was recently created. 14:28:21.997 | debug Accepted TCP connection from socket 0x0000000f , fd = 7 ##### Here we see the new phone connection and the IP address that is creating the connection. 14:28:21.997 | debug 2:UNKNOWN:Got a new ph conn 14.48.38.17 on 7, Total Acc = 1.. ##### SSL handshake is begining and we see some information about it here 14:28:22.507 | debug capfSSLHandShakeNotify 14:28:22.507 |<--debug 14:28:22.507 |-->debug 14:28:22.507 | debug 14.48.38.17: capfSSLHandShake Session ciphers - AES256-SHA ##### The TLS handshake is done 14:28:22.508 | debug TLS HS Done for ph_conn . ##### We see the device ID followed by information about the device including the CAPF settings on the device's configuration page. 14:28:23.022 | debug Device Id : CSFPKINANE 14:28:23.022 |<--debug 14:28:23.022 |-->debug 14:28:23.022 | debug 2:UNKNOWN:CAPF CORE: Rcvd Event: CAPF_EV_CAPF_AUTH_RES in State: CAPF_STATE_AWAIT_AUTH_RES 14:28:23.022 |<--debug 14:28:23.022 |-->debug 14:28:23.022 | debug 2:CSFPKINANE:CSFPKINANE len 11 14:28:23.022 |<--debug 14:28:23.022 |-->debug 14:28:23.022 | debug 2:CSFPKINANE:capfExcessiveAuthFail 0 14:28:23.022 |<--debug 14:28:23.022 |-->Select(CSFPKINANE) 14:28:23.313 | Select(CSFPKINANE) device exists 14:28:23.313 | Select(CSFPKINANE) BEFORE DB query Authentication Mode=AUTH_BY_STR:1 14:28:23.313 | Select(CSFPKINANE) KeySize=KEY_SIZE_2048:3 14:28:23.313 | Select(CSFPKINANE) Operation=OPERATION_UPGRADE:2 14:28:23.313 | Select(CSFPKINANE) Operation Status =CERT_STATUS_SCHEDULE:2 14:28:23.313 | Select(CSFPKINANE) Authentication Mode=AUTH_BY_STR:1 14:28:23.313 | Select(CSFPKINANE) Authentication String=1762628255 14:28:23.313 | Select(CSFPKINANE) Operation Should Finish By=2015:10:17:12:00 14:28:23.313 |<--Select(CSFPKINANE) 14:28:23.313 |-->debug 14:28:23.313 | debug 2:CSFPKINANE:keySize for id CSFPKINANE is 3 14:28:23.313 |<--debug 14:28:23.314 |-->debug 14:28:23.314 | debug 2:CSFPKINANE:cert operation for id CSFPKINANE is 2 14:28:23.314 |<--debug 14:28:23.314 |-->debug 14:28:23.314 | debug 2:CSFPKINANE:auth string for id CSFPKINANE is 1762628255 14:28:23.314 |<--debug 14:28:23.314 |-->debug 14:28:23.314 | debug 2:CSFPKINANE:auth mode for id CSFPKINANE is 1 14:28:23.314 |<--debug 14:28:23.314 |-->debug 14:28:23.314 | debug 2:CSFPKINANE:status for id CSFPKINANE is 2 14:28:23.314 |<--debug 14:28:23.314 |-->CAPFDevice::IsOperationAllowed(CERT_STATUS_SCHEDULE) 14:28:23.314 | CAPFDevice::IsOperationAllowed(CERT_STATUS_SCHEDULE) IsOperationAllowed()=>yes 14:28:23.314 |<--CAPFDevice::IsOperationAllowed(CERT_STATUS_SCHEDULE) 14:28:23.314 |-->debug 14:28:23.314 | debug 2:CSFPKINANE:op allowed for id CSFPKINANE is 1 14:28:23.314 |<--debug 14:28:23.314 |-->Select(CSFPKINANE) 14:28:23.316 | Select(CSFPKINANE) device exists 14:28:23.316 | Select(CSFPKINANE) BEFORE DB query Authentication Mode=AUTH_BY_STR:1 14:28:23.316 | Select(CSFPKINANE) KeySize=KEY_SIZE_2048:3 14:28:23.316 | Select(CSFPKINANE) Operation=OPERATION_UPGRADE:2 14:28:23.316 | Select(CSFPKINANE) Operation Status =CERT_STATUS_SCHEDULE:2 14:28:23.316 | Select(CSFPKINANE) Authentication Mode=AUTH_BY_STR:1 14:28:23.316 | Select(CSFPKINANE) Authentication String=1762628255 14:28:23.316 | Select(CSFPKINANE) Operation Should Finish By=2015:10:17:12:00 14:28:23.316 |<--Select(CSFPKINANE) 14:28:23.316 |-->debug 14:28:23.316 | debug 2:CSFPKINANE:upg finish time for id CSFPKINANE is 2015:10:17:12:00 ##### The CAPF operation is complete and we should now see an LSC for the device. 14:28:23.709 | debug 2:CSFPKINANE:Certificate upgrade successful ##### CUCM is updating information in the database for this device 14:28:23.771 | SetOperationStatus(Success:CAPF_OP_SUCCESS):0 sql query - (UPDATE Device SET tkCertificateOperation=1, tkcertificatestatus='3' WHERE my_lower(name)=my_lower('CSFPKINANE')) ##### The operation for the device's configuration page is updated: 14:28:24.856 | debug 2:CSFPKINANE:pubKey length: 270 14:28:24.856 |<--debug 14:28:24.856 |-->Select(CSFPKINANE) 14:28:24.861 | Select(CSFPKINANE) device exists 14:28:24.861 | Select(CSFPKINANE) BEFORE DB query Authentication Mode=AUTH_BY_STR:1 14:28:24.861 | Select(CSFPKINANE) KeySize=KEY_SIZE_2048:3 14:28:24.861 | Select(CSFPKINANE) Operation=OPERATION_NONE:1 14:28:24.861 | Select(CSFPKINANE) Operation Status =CERT_STATUS_UPGRADE_SUCCESS:3 14:28:24.861 | Select(CSFPKINANE) Authentication Mode=AUTH_BY_STR:1 14:28:24.861 | Select(CSFPKINANE) Authentication String=1762628255 14:28:24.861 | Select(CSFPKINANE) Operation Should Finish By=2015:10:17:12:00 ##### CUCM updates it's database with the pub key of the certificate 14:28:24.862 | debug 2:CSFPKINANE:keyAuthority: LSC 14:28:24.862 |<--debug 14:28:24.862 |-->debug 14:28:24.862 | debug 2:CSFPKINANE:Encoding public key 14:28:24.862 |<--debug 14:28:24.862 |-->debug 14:28:24.862 | debug capfEncodePublicKey() 14:28:24.862 |<--debug 14:28:24.862 |-->debug 14:28:24.862 | debug Converted pubkey to base64 14:28:24.862 |<--debug 14:28:24.862 |-->debug 14:28:24.862 | debug Returning openssl formatted pubkey from capfEncodePublicKey() 14:28:24.862 |<--debug 14:28:24.862 |-->debug 14:28:24.862 | debug 2:CSFPKINANE:Saving pubkey in database 14:28:24.862 |<--debug 14:28:24.862 |-->debug 14:28:24.863 | debug 2:CSFPKINANE:encoded pubkey: {-----BEGIN RSA PUBLIC KEY----- MIIBCgKCAQEAwGKQBSQlmU7vakShw0lPQ8tOXho+fBATyY2vf0IsH94AcuHlfP7w Ou9IguWwvICqKwgHKIrsxn+xVi8B8Xo5N0mziVcTKvJMK5sFCYVoFlBKUV3fzh0d d+gSZQ7ZDjEviGw7hTa9hlyJXFu60SWIsnuf+7+0AgqtyCLY7gEcXln0P7Tr043X AT1TguQLZM3cTH/zujaM50LV34yGMM3YMEpGfcUI3kG+UfPzR2GuSEcw+yp5z3/g q8Sq3kPlDD19zUPxXM8LAcUAherJmN+u6qy0Odj37akWMCc8PXhgaTgu/wWUHWeh oz8zxWAMX+wOS/ePk8ogYiJXZhHouDl4/QIDAQAB -----END RSA PUBLIC KEY-----} 14:28:24.863 |<--debug 14:28:24.863 |-->SetPublicKey(-----BEGIN RSA PUBLIC KEY----- MIIBCgKCAQEAwGKQBSQlmU7vakShw0lPQ 14:28:24.863 | SetPublicKey(-----BEGIN RSA PUBLIC KEY----- MIIBCgKCAQEAwGKQBSQlmU7vakShw0lPQ pubkey length: 425 14:28:24.863 | SetPublicKey(-----BEGIN RSA PUBLIC KEY----- MIIBCgKCAQEAwGKQBSQlmU7vakShw0lPQ sql query - (UPDATE Device SET publickey='-----BEGIN RSA PUBLIC KEY----- MIIBCgKCAQEAwGKQBSQlmU7vakShw0lPQ8tOXho+fBATyY2vf0IsH94AcuHlfP7w Ou9IguWwvICqKwgHKIrsxn+xVi8B8Xo5N0mziVcTKvJMK5sFCYVoFlBKUV3fzh0d d+gSZQ7ZDjEviGw7hTa9hlyJXFu60SWIsnuf+7+0AgqtyCLY7gEcXln0P7Tr043X AT1TguQLZM3cTH/zujaM50LV34yGMM3YMEpGfcUI3kG+UfPzR2GuSEcw+yp5z3/g q8Sq3kPlDD19zUPxXM8LAcUAherJmN+u6qy0Odj37akWMCc8PXhgaTgu/wWUHWeh oz8zxWAMX+wOS/ePk8ogYiJXZhHouDl4/QIDAQAB -----END RSA PUBLIC KEY-----', tkkeyauthority='1' WHERE my_lower(name) = my_lower('CSFPKINANE')) 14:28:25.167 |<--SetPublicKey(-----BEGIN RSA PUBLIC KEY----- MIIBCgKCAQEAwGKQBSQlmU7vakShw0lPQ ##### The CAPF session is torn down 14:28:25.955 |-->debug 14:28:25.955 | debug 2:CSFPKINANE:capfReleaseSession: cause: 1 14:28:25.955 |<--debug 14:28:25.955 |-->debug 14:28:25.955 | debug 2:CSFPKINANE:Sending END_SESSION msg 14:28:25.955 |<--debug 14:28:25.955 |-->debug 14:28:25.955 | debug 2:CSFPKINANE:Sending END_SESSION msg 14:28:25.955 |<--debug 14:28:25.955 |-->debug 14:28:25.955 | debug Decoded Phone Msg: 14:28:25.955 |<--debug 14:28:25.955 |-->debug 14:28:25.955 | debug Protocol Discriminator: 55 14:28:25.955 |<--debug 14:28:25.955 |-->debug 14:28:25.955 | debug MsgType : CAPF_MSG_END_SESSION 14:28:25.955 |<--debug 14:28:25.955 |-->debug 14:28:25.955 | debug Session Id : 2 14:28:25.955 |<--debug 14:28:25.955 |-->debug 14:28:25.955 | debug Length : 4 14:28:25.955 |<--debug 14:28:25.955 |-->debug 14:28:25.955 | debug Reason : 1
##### Starting new instance of Jabber 2015-10-07 05:25:03,160 INFO [0x000003f4] [\src\jabber-client\src\JabberApp.cpp(32)] [jabber-app] [start] - -------------------------------------------------- Starting new instance of Cisco Jabber -------------------------------------------------- ##### Config file doesn't exist: 2015-10-07 05:25:03,206 DEBUG [0x000003f4] [ers\config\LocalFileConfigStore.cpp(272)] [LocalFileConfigStore] [LocalFileConfigStore::readFromFile] - Config file doesn't exist: C:\Users\pkinane\AppData\Roaming\Cisco\Unified Communications\Jabber\CSF\Config\jabberLocalConfig.xml ##### Jabber is requesting it's CTL 2015-10-07 05:26:01,359 INFO [0x00000830] [etutils\src\http\CurlHttpUtils.cpp(1163)] [csf.httpclient] [http::CurlHttpUtils::configureEasyRequest] - *-----* Making HTTP request to: http://1sub1052.pkinane.lab:6970/CTLSEPCSFPKINANE.tlv [24] ##### Jabber recieves a 200 ok for the CTL file 2015-10-07 05:26:01,374 INFO [0x00000830] [ls\src\http\BasicHttpClientImpl.cpp(410)] [csf.httpclient] [http::executeImpl] - *-----* HTTP response from: http://1sub1052.pkinane.lab:6970/CTLSEPCSFPKINANE.tlv [24] -> 200. ##### Jabber now has the CTL file 2015-10-07 05:26:01,376 INFO [0x00000830] [src\config\ConfigRetriever.cpp(632)] [csf.ecc] [ecc::ConfigRetriever::retrieveAndProcessTLVFile] - Successfully retrieved file at URL: tftp://1sub1052.pkinane.lab/CTLSEPCSFPKINANE.tlv ##### The full config 2015-10-07 05:26:01,396 DEBUG [0x00000830] [src\config\ConfigRetriever.cpp(1007)] [csf.ecc] [ecc::ConfigRetriever::retrieveConfigFromLastServer] - Softphone Config XML: "<device xsi:type="axl:XIPPhone" ctiid="68" uuid="{b2997500-b8ad-16a2-c8de-676a185804dd}"> <fullConfig>true</fullConfig> <portalDefaultServer>pub1052.pkinane.lab</portalDefaultServer> <deviceProtocol>SIP</deviceProtocol> <sshUserId></sshUserId> <sshPassword>********</sshPassword> <ipAddressMode>0</ipAddressMode> <allowAutoConfig>true</allowAutoConfig> <dadEnable>true</dadEnable> <redirectEnable>false</redirectEnable> <echoMultiEnable>false</echoMultiEnable> <ipPreferenceModeControl>0</ipPreferenceModeControl> <ipMediaAddressFamilyPreference>0</ipMediaAddressFamilyPreference> <tzdata> <tzolsonversion>2014f</tzolsonversion> <tzupdater>tzupdater.jar</tzupdater> </tzdata> <mlppDomainId>000000</mlppDomainId> <mlppIndicationStatus>Off</mlppIndicationStatus> <preemption>Disabled</preemption> <executiveOverridePreemptable>false</executiveOverridePreemptable> <devicePool uuid="{a91a735d-cb62-e8a6-093f-05d14f8c21ad}"> <revertPriority>0</revertPriority> <name>SJ_DP</name> <dateTimeSetting uuid="{9ec4850a-7748-11d3-bdf0-00108302ead1}"> <name>CMLocal</name> <dateTemplate>M/D/Y</dateTemplate> <timeZone>Greenwich Standard Time</timeZone> <olsonTimeZone>Etc/GMT</olsonTimeZone> </dateTimeSetting> <callManagerGroup> <name>SJ_CMG</name> <tftpDefault>false</tftpDefault> <members> <member priority="0"> <callManager> <name>1sub1052.pkinane.lab</name> <description>1sub1052</description> <ports> <ethernetPhonePort>2000</ethernetPhonePort> <sipPort>5060</sipPort> <securedSipPort>5061</securedSipPort> <mgcpPorts> <listen>2427</listen> <keepAlive>2428</keepAlive> </mgcpPorts> </ports> <processNodeName>1sub1052.pkinane.lab</processNodeName> </callManager> </member> <member priority="1"> <callManager> <name>2sub1052.pkinane.lab</name> <description>2sub1052</description> <ports> <ethernetPhonePort>2000</ethernetPhonePort> <sipPort>5060</sipPort> <securedSipPort>5061</securedSipPort> <mgcpPorts> <listen>2427</listen> <keepAlive>2428</keepAlive> </mgcpPorts> </ports> <processNodeName>2sub1052.pkinane.lab</processNodeName> </callManager> </member> </members> </callManagerGroup> <srstInfo uuid="{cd241e11-4a58-4d3d-9661-f06c912a18a3}"> <name>Disable</name> <srstOption>Disable</srstOption> <userModifiable>false</userModifiable> <ipAddr1></ipAddr1> <port1>2000</port1> <ipAddr2></ipAddr2> <port2>2000</port2> <ipAddr3></ipAddr3> <port3>2000</port3> <sipIpAddr1></sipIpAddr1> <sipPort1>5060</sipPort1> <sipIpAddr2></sipIpAddr2> <sipPort2>5060</sipPort2> <sipIpAddr3></sipIpAddr3> <sipPort3>5060</sipPort3> <isSecure>false</isSecure> </srstInfo> <connectionMonitorDuration>120</connectionMonitorDuration> </devicePool> <sipProfile> <sipProxies> <backupProxy>USECALLMANAGER</backupProxy> <backupProxyPort>5060</backupProxyPort> <emergencyProxy>USECALLMANAGER</emergencyProxy> <emergencyProxyPort>5060</emergencyProxyPort> <outboundProxy>USECALLMANAGER</outboundProxy> <outboundProxyPort>5060</outboundProxyPort> <registerWithProxy>true</registerWithProxy> </sipProxies> <sipCallFeatures> <cnfJoinEnabled>true</cnfJoinEnabled> <callForwardURI>x-cisco-serviceuri-cfwdall</callForwardURI> <callPickupURI>x-cisco-serviceuri-pickup</callPickupURI> <callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI> <callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI> <meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI> <abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI> <rfc2543Hold>false</rfc2543Hold> <callHoldRingback>2</callHoldRingback> <URIDialingDisplayPreference>1</URIDialingDisplayPreference> <localCfwdEnable>true</localCfwdEnable> <semiAttendedTransfer>true</semiAttendedTransfer> <anonymousCallBlock>2</anonymousCallBlock> <callerIdBlocking>2</callerIdBlocking> <dndControl>0</dndControl> <remoteCcEnable>true</remoteCcEnable> <retainForwardInformation>false</retainForwardInformation> </sipCallFeatures> <sipStack> <sipInviteRetx>6</sipInviteRetx> <sipRetx>10</sipRetx> <timerInviteExpires>180</timerInviteExpires> <timerRegisterExpires>3600</timerRegisterExpires> <timerRegisterDelta>5</timerRegisterDelta> <timerKeepAliveExpires>120</timerKeepAliveExpires> <timerSubscribeExpires>120</timerSubscribeExpires> <timerSubscribeDelta>5</timerSubscribeDelta> <timerT1>500</timerT1> <timerT2>4000</timerT2> <maxRedirects>70</maxRedirects> <remotePartyID>true</remotePartyID> <userInfo>None</userInfo> </sipStack> <autoAnswerTimer>1</autoAnswerTimer> <autoAnswerAltBehavior>false</autoAnswerAltBehavior> <autoAnswerOverride>true</autoAnswerOverride> <transferOnhookEnabled>false</transferOnhookEnabled> <enableVad>false</enableVad> <preferredCodec>none</preferredCodec> <dtmfAvtPayload>101</dtmfAvtPayload> <dtmfDbLevel>3</dtmfDbLevel> <dtmfOutofBand>avt</dtmfOutofBand> <kpml>3</kpml> <phoneLabel></phoneLabel> <stutterMsgWaiting>2</stutterMsgWaiting> <callStats>true</callStats> <offhookToFirstDigitTimer>15000</offhookToFirstDigitTimer> <T302Timer>15000</T302Timer> <silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts> <disableLocalSpeedDialConfig>true</disableLocalSpeedDialConfig> <poundEndOfDial>false</poundEndOfDial> <startMediaPort>16384</startMediaPort> <stopMediaPort>32766</stopMediaPort> <organizationTopLevelDomain></organizationTopLevelDomain> <sipLines> <line button="1" lineIndex="1"> <featureID>9</featureID> <featureLabel></featureLabel> <proxy>USECALLMANAGER</proxy> <port>5060</port> <name>1003</name> <displayName></displayName> <autoAnswer> <autoAnswerEnabled>2</autoAnswerEnabled> </autoAnswer> <callWaiting>3</callWaiting> <sharedLine>true</sharedLine> <messageWaitingLampPolicy>3</messageWaitingLampPolicy> <messageWaitingAMWI>0</messageWaitingAMWI> <messagesNumber>4000</messagesNumber> <ringSettingIdle>4</ringSettingIdle> <ringSettingActive>5</ringSettingActive> <contact>70ae9c29-63e5-0b42-1e3b-66bcadde912b</contact> <forwardCallInfoDisplay> <callerName>true</callerName> <callerNumber>false</callerNumber> <redirectedNumber>false</redirectedNumber> <dialedNumber>true</dialedNumber> </forwardCallInfoDisplay> <maxNumCalls>6</maxNumCalls> <busyTrigger>2</busyTrigger> </line> </sipLines> <externalNumberMask></externalNumberMask> <voipControlPort>5060</voipControlPort> <dscpForAudio tcl="conversational.audio.aq:admitted">184</dscpForAudio> <dscpForPriorityAudio>180</dscpForPriorityAudio> <dscpForImmediateAudio>176</dscpForImmediateAudio> <dscpForFlashAudio>164</dscpForFlashAudio> <dscpForFlashOverrideAudio>168</dscpForFlashOverrideAudio> <dscpForExecutiveOverrideAudio>168</dscpForExecutiveOverrideAudio> <dscpForPriorityVideo>156</dscpForPriorityVideo> <dscpForImmediateVideo>148</dscpForImmediateVideo> <dscpForFlashVideo>140</dscpForFlashVideo> <dscpForFlashOverrideVideo>132</dscpForFlashOverrideVideo> <dscpForExecutiveOverrideVideo>132</dscpForExecutiveOverrideVideo> <dscpVideo tcl="conversational.video.avconf.aq:admitted">136</dscpVideo> <dscpAudioForVideo tcl="conversational.audio.avconf.aq:admitted">136</dscpAudioForVideo> <dscpForTelepresence tcl="conversational.video.immersive.aq:admitted">128</dscpForTelepresence> <dscpAudioForTelepresence tcl="conversational.audio.immersive.aq:admitted">128</dscpAudioForTelepresence> <ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy> <dialTemplate></dialTemplate> <softKeyFile>SKb0ec918f-b9ee-994b-57ae-345883c1fde8.xml</softKeyFile> <alwaysUsePrimeLine>false</alwaysUsePrimeLine> <alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail> </sipProfile> <commonProfile> <phonePassword>********</phonePassword> <backgroundImageAccess>true</backgroundImageAccess> <callLogBlfEnabled>2</callLogBlfEnabled> </commonProfile> <loadInformation></loadInformation> <vendorConfig> <ice></ice><instantMessaging></instantMessaging><desktopClient></desktopClient></vendorConfig> <commonConfig> <webAccess>0</webAccess><sshAccess>1</sshAccess><RingLocale>0</RingLocale><ice></ice><instantMessaging></instantMessaging><desktopClient></desktopClient></commonConfig> <enterpriseConfig> </enterpriseConfig> <versionStamp>1444241936-349fbcb1-1f2d-45ab-8318-9d7347e7091e</versionStamp> <userLocale> <name>English_United_States</name> <uid>1</uid> <langCode>en_US</langCode> <version>10.0.0.0(1)</version> <winCharSet>iso-8859-1</winCharSet> </userLocale> <networkLocale>United_States</networkLocale> <networkLocaleInfo> <name>United_States</name> <uid>64</uid> <version>10.0.0.0(1)</version> </networkLocaleInfo> <deviceSecurityMode>3</deviceSecurityMode> <dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig> <dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices> <dscpForCm2Dvce>96</dscpForCm2Dvce> <transportLayerProtocol>3</transportLayerProtocol> <dndCallAlert>5</dndCallAlert> <phonePersonalization>0</phonePersonalization> <rollover>0</rollover> <singleButtonBarge>0</singleButtonBarge> <joinAcrossLines>0</joinAcrossLines> <autoCallPickupEnable>false</autoCallPickupEnable> <blfAudibleAlertSettingOfIdleStation>0</blfAudibleAlertSettingOfIdleStation> <blfAudibleAlertSettingOfBusyStation>0</blfAudibleAlertSettingOfBusyStation> <capfAuthMode>1</capfAuthMode> <capfList> <capf> <phonePort>3804</phonePort> <processNodeName>pub1052.pkinane.lab</processNodeName> </capf> </capfList> <certHash></certHash> <encrConfig>false</encrConfig> <advertiseG722Codec>1</advertiseG722Codec> <mobility> <handoffdn></handoffdn> <dtmfdn></dtmfdn> <ivrdn></ivrdn> <dtmfHoldCode>*81</dtmfHoldCode> <dtmfExclusiveHoldCode>*82</dtmfExclusiveHoldCode> <dtmfResumeCode>*83</dtmfResumeCode> <dtmfTxfCode>*84</dtmfTxfCode> <dtmfCnfCode>*85</dtmfCnfCode> </mobility> <TLSResumptionTimer>3600</TLSResumptionTimer> <userId serviceProfileFile="SPb515cb06-4094-db74-0520-33b8235007c5.cnf.xml">pkinane</userId> <ownerId serviceProfileFile="SPb515cb06-4094-db74-0520-33b8235007c5.cnf.xml">pkinane</ownerId> <phoneServices useHTTPS="true"> <provisioning>0</provisioning> <phoneService type="1" category="0"> <name>Missed Calls</name> <url>Application:Cisco/MissedCalls</url> <vendor></vendor> <version></version> </phoneService> <phoneService type="2" category="0"> <name>Voicemail</name> <url>Application:Cisco/Voicemail</url> <vendor></vendor> <version></version> </phoneService> <phoneService type="1" category="0"> <name>Received Calls</name> <url>Application:Cisco/ReceivedCalls</url> <vendor></vendor> <version></version> </phoneService> <phoneService type="1" category="0"> <name>Placed Calls</name> <url>Application:Cisco/PlacedCalls</url> <vendor></vendor> <version></version> </phoneService> <phoneService type="1" category="0"> <name>Personal Directory</name> <url>Application:Cisco/PersonalDirectory</url> <vendor></vendor> <version></version> </phoneService> <phoneService type="1" category="0"> <name>Corporate Directory</name> <url>Application:Cisco/CorporateDirectory</url> <vendor></vendor> <version></version> </phoneService> </phoneServices> </device> ##### Authentication string required but not supplied! (MY CAPF CONFIGURATION REQUIRED AN AUTH STRING) 2015-10-07 05:26:01,402 ERROR [0x00000830] [src\config\ConfigRetriever.cpp(1186)] [csf.ecc] [ecc::ConfigRetriever::secureProcessConfigFile] - Authentication string required but not supplied! 2015-10-07 05:26:01,402 ERROR [0x00000830] [control\CallControlManagerImpl.cpp(1095)] [csf.ecc.api] [ecc::CallControlManagerImpl::doFetchSoftphoneConfig] - doFetchSoftphoneConfig() could not obtain config for CSFPKINANE ##### Jabber is going to open a window so the user can put in the auth string 2015-10-07 05:26:01,408 DEBUG [0x000003f4] [ctionplugin\CapfAuthStringWindow.cpp(13)] [plugin-runtime] [CapfAuthStringWindow] - Initialising window. Setting up bindings ##### Jabber is going to request the LSC and allocate memory for it 2015-10-07 05:27:23,100 INFO [0x00000830] [ect\security\src\sec_certificate.c(1103)] [csf.ecc.handyiron] [secGetCertificate] - [secGetCertificate] called, type=CERT_TYPE_LSC 2015-10-07 05:27:23,100 INFO [0x00000830] [ect\security\src\sec_certificate.c(1125)] [csf.ecc.handyiron] [secGetCertificate] - [secGetCertificate] Allocating memory for certificate (866 bytes) 2015-10-07 05:27:23,100 INFO [0x00000830] [ect\security\src\sec_certificate.c(1136)] [csf.ecc.handyiron] [secGetCertificate] - [secGetCertificate] Returning SEC_CERT_GETCERT_OK 2015-10-07 05:27:23,100 INFO [0x00000830] [project\secCommon\src\sec_ssl_api.c(795)] [csf.ecc.handyiron] [secSSLGetCertificateX509] - SSL session setup - Get Active cert ok 2015-10-07 05:27:23,100 DEBUG [0x00000830] [project\secCommon\src\sec_ssl_api.c(797)] [csf.ecc.handyiron] [secSSLGetCertificateX509] - SSL session setup - cert len=866, type=LSC ##### Jabber is looking to verify certificate informaiton for CAPF 2015-10-07 05:27:23,601 INFO [0x00000830] [project\secCommon\src\sec_ssl_api.c(739)] [csf.ecc.handyiron] [secSSLCertVerify] - SSL session setup Cert Verification - Invoking external certificate validation plugin. 2015-10-07 05:27:23,601 DEBUG [0x00000830] [ftphonewrapper\CC_SIPCCService.cpp(4987)] [csf.ecc] [CC_SIPCCService_verifyCertificate] - CC_SIPCCService__verifyCertificate(SEC_ROLE_CAPF) 2015-10-07 05:27:23,601 DEBUG [0x00000830] [ftphonewrapper\CC_SIPCCService.cpp(5022)] [csf.ecc] [CC_SIPCCService_verifyCertificate] - CAPF server certificate for pub1052.pkinane.lab needs to be verified against CTL only. 2015-10-07 05:27:23,601 INFO [0x00000830] [project\secCommon\src\sec_ssl_api.c(742)] [csf.ecc.handyiron] [secSSLCertVerify] - SSL session setup Cert Verification - Certificate external validation plugin returned. 2015-10-07 05:27:23,601 INFO [0x00000830] [project\secCommon\src\sec_ssl_api.c(754)] [csf.ecc.handyiron] [secSSLCertVerify] - SSL session setup Cert Verification - Invoking certificate validation helper plugin. 2015-10-07 05:27:23,601 DEBUG [0x00000830] [ject\security\src\sec_certificate.c(547)] [csf.ecc.handyiron] [X509_get_serialNumber_info] - OpenSSL returned a serial number with length = 10 2015-10-07 05:27:23,601 DEBUG [0x00000830] [ject\security\src\sec_certificate.c(551)] [csf.ecc.handyiron] [X509_get_serialNumber_info] - OpenSSL returned Serial Number = "4D DF 08 91 00 00 00 00 00 05" 2015-10-07 05:27:23,601 DEBUG [0x00000830] [ject\security\src\sec_certificate.c(601)] [csf.ecc.handyiron] [X509_get_serialNumber_info] - Serial Number = "4D DF 08 91 00 00 00 00 00 05" 2015-10-07 05:27:23,601 DEBUG [0x00000830] [ject\security\src\sec_trust_list.c(1537)] [csf.ecc.handyiron] [secFindTrustListItem] - Searching CTL File for entry with Role: SEC_ROLE_CAPF, SUBJECTNAME = "C=US;ST=NC;L=RTP;O=Cisco;OU=CUCM TAC;CN=CAPF-5a7314a6", ISSUERNAME= "DC=lab;DC=pkinane;CN=pkinane-WIN2K8-CA", SERIALNUMBER = "4D DF 08 91 00 00 00 00 00 05" 2015-10-07 05:27:23,601 DEBUG [0x00000830] [ject\security\src\sec_trust_list.c(1538)] [csf.ecc.handyiron] [secFindTrustListItem] - # CTL Entries: 5 2015-10-07 05:27:23,601 DEBUG [0x00000830] [ject\security\src\sec_trust_list.c(1549)] [csf.ecc.handyiron] [secFindTrustListItem] - --- Looking at CTL Entry: 0 2015-10-07 05:27:23,601 DEBUG [0x00000830] [al\project\security\src\sec_utils.c(668)] [csf.ecc.handyiron] [secSignerCmp] - - Role: SEC_ROLE_SAST 2015-10-07 05:27:23,601 DEBUG [0x00000830] [al\project\security\src\sec_utils.c(674)] [csf.ecc.handyiron] [secSignerCmp] - - SUBJECTNAME = "CN=pub1052.pkinane.lab;OU=TAC CUCM;O=Cisco;L=RTP;ST=NC;C=US" 2015-10-07 05:27:23,602 DEBUG [0x00000830] [al\project\security\src\sec_utils.c(675)] [csf.ecc.handyiron] [secSignerCmp] - - ISSUERNAME = "CN=pub1052.pkinane.lab;OU=TAC CUCM;O=Cisco;L=RTP;ST=NC;C=US" 2015-10-07 05:27:23,602 DEBUG [0x00000830] [al\project\security\src\sec_utils.c(676)] [csf.ecc.handyiron] [secSignerCmp] - - SERIALNUMBER = "60 4E 36 B4 ED CF 44 60 11 4F 79 FA 4E 24 29 A0" 2015-10-07 05:27:23,602 DEBUG [0x00000830] [ject\security\src\sec_trust_list.c(1549)] [csf.ecc.handyiron] [secFindTrustListItem] - --- Looking at CTL Entry: 1 2015-10-07 05:27:23,602 DEBUG [0x00000830] [al\project\security\src\sec_utils.c(668)] [csf.ecc.handyiron] [secSignerCmp] - - Role: SEC_ROLE_CUCM_TFTP 2015-10-07 05:27:23,602 DEBUG [0x00000830] [al\project\security\src\sec_utils.c(674)] [csf.ecc.handyiron] [secSignerCmp] - - SUBJECTNAME = "CN=pub1052.pkinane.lab;OU=TAC CUCM;O=Cisco;L=RTP;ST=NC;C=US" 2015-10-07 05:27:23,602 DEBUG [0x00000830] [al\project\security\src\sec_utils.c(675)] [csf.ecc.handyiron] [secSignerCmp] - - ISSUERNAME = "CN=pub1052.pkinane.lab;OU=TAC CUCM;O=Cisco;L=RTP;ST=NC;C=US" 2015-10-07 05:27:23,602 DEBUG [0x00000830] [al\project\security\src\sec_utils.c(676)] [csf.ecc.handyiron] [secSignerCmp] - - SERIALNUMBER = "60 4E 36 B4 ED CF 44 60 11 4F 79 FA 4E 24 29 A0" 2015-10-07 05:27:23,602 DEBUG [0x00000830] [ject\security\src\sec_trust_list.c(1549)] [csf.ecc.handyiron] [secFindTrustListItem] - --- Looking at CTL Entry: 2 2015-10-07 05:27:23,602 DEBUG [0x00000830] [al\project\security\src\sec_utils.c(668)] [csf.ecc.handyiron] [secSignerCmp] - - Role: SEC_ROLE_CAPF 2015-10-07 05:27:23,602 DEBUG [0x00000830] [al\project\security\src\sec_utils.c(674)] [csf.ecc.handyiron] [secSignerCmp] - - SUBJECTNAME = "CN=CAPF-5a7314a6;OU=CUCM TAC;O=Cisco;L=RTP;ST=NC;C=US" 2015-10-07 05:27:23,602 DEBUG [0x00000830] [al\project\security\src\sec_utils.c(675)] [csf.ecc.handyiron] [secSignerCmp] - - ISSUERNAME = "CN=pkinane-WIN2K8-CA" 2015-10-07 05:27:23,602 DEBUG [0x00000830] [al\project\security\src\sec_utils.c(676)] [csf.ecc.handyiron] [secSignerCmp] - - SERIALNUMBER = "4D DF 08 91 00 00 00 00 00 05" 2015-10-07 05:27:23,602 DEBUG [0x00000830] [al\project\security\src\sec_utils.c(682)] [csf.ecc.handyiron] [secSignerCmp] - Roles match, checking serial numbers. 2015-10-07 05:27:23,602 DEBUG [0x00000830] [al\project\security\src\sec_utils.c(688)] [csf.ecc.handyiron] [secSignerCmp] - Serial Numbers match. 2015-10-07 05:27:23,602 DEBUG [0x00000830] [ject\security\src\sec_trust_list.c(1556)] [csf.ecc.handyiron] [secFindTrustListItem] - --- Found match in CTL Entry: 2 2015-10-07 05:27:23,602 INFO [0x00000830] [project\secCommon\src\sec_ssl_api.c(757)] [csf.ecc.handyiron] [secSSLCertVerify] - SSL session setup Cert Verification - Certificate validation helper plugin returned. 2015-10-07 05:27:23,602 INFO [0x00000830] [project\secCommon\src\sec_ssl_api.c(762)] [csf.ecc.handyiron] [secSSLCertVerify] - SSL session setup Cert Verification - Certificate is valid. 2015-10-07 05:27:23,602 DEBUG [0x00000830] [project\secCommon\src\sec_ssl_api.c(770)] [csf.ecc.handyiron] [secSSLCertVerify] - SSL session setup Cert Verification - returning validation result = 1 ##### new LSC validated 2015-10-07 05:27:24,707 INFO [0x00000830] [ernal\project\capf\src\capf_core.c(2150)] [csf.ecc.handyiron] [capf_clnt_check_cert] - new LSC validated ##### [storeLSC] - Store LSC 2015-10-07 05:27:24,707 INFO [0x00000830] [ernal\project\capf\src\capf_main.c(1531)] [csf.ecc.handyiron] [storeLSC] - Store LSC - pkey encryption not enabled ##### Opened personal system cert store. || - Successfully created the certificate context. 2015-10-07 05:27:24,712 DEBUG [0x00000830] [nt\win32\CertificateStoreManager.cpp(35)] [SystemService.CertificateManagement] [CertificateStoreManager::CertificateStoreManager] - Opened personal system cert store. 2015-10-07 05:27:24,713 DEBUG [0x00000830] [agement\win32\CertificateContext.cpp(78)] [SystemService.CertificateManagement] [CertificateContext::importData] - Successfully created the certificate context. ##### Added certificate to system certificate store. 2015-10-07 05:27:24,737 INFO [0x00000830] [t\win32\CertificateStoreManager.cpp(104)] [SystemService.CertificateManagement] [CertificateStoreManager::add] - Added certificate to system certificate store. 2015-10-07 05:27:24,737 DEBUG [0x00000830] [nt\win32\CertificateStoreManager.cpp(62)] [SystemService.CertificateManagement] [CertificateStoreManager::~CertificateStoreManager] - Closed certificate store. ##### CAPF LSC updated - going back to fetch new config. 2015-10-07 05:27:27,381 INFO [0x00000830] [src\config\ConfigRetriever.cpp(818)] [csf.ecc] [ecc::ConfigRetriever::secureRetrieveConfig] - CAPF LSC updated - going back to fetch new config. ##### Requesting new config 2015-10-07 05:27:27,883 INFO [0x00000830] [etutils\src\http\CurlHttpUtils.cpp(1163)] [csf.httpclient] [http::CurlHttpUtils::configureEasyRequest] - *-----* Making HTTP request to: http://1sub1052.pkinane.lab:6970/CSFPKINANE.cnf.xml.sgn [31] ##### 200 OK for the new config 2015-10-07 05:27:27,889 INFO [0x00000830] [ls\src\http\BasicHttpClientImpl.cpp(410)] [csf.httpclient] [http::executeImpl] - *-----* HTTP response from: http://1sub1052.pkinane.lab:6970/CSFPKINANE.cnf.xml.sgn [31] -> 200. ##### data written to file successfully and whole config 2015-10-07 05:27:27,895 DEBUG [0x00000830] [ephonyservice\StorageHelperImpl.cpp(309)] [StorageHelper] [StorageHelperImpl::writeFile] - data written to file successfully [C:\Users\pkinane\AppData\Roaming\Cisco\Unified Communications\Jabber\CSF\Security\CSFPKINANE.cnf.xml.sgn.config.encr] 2015-10-07 05:27:27,895 DEBUG [0x00000830] [src\config\ConfigRetriever.cpp(1007)] [csf.ecc] [ecc::ConfigRetriever::retrieveConfigFromLastServer] - Softphone Config XML: "<device xsi:type="axl:XIPPhone" ctiid="68" uuid="{b2997500-b8ad-16a2-c8de-676a185804dd}"> <fullConfig>true</fullConfig> <portalDefaultServer>pub1052.pkinane.lab</portalDefaultServer> <deviceProtocol>SIP</deviceProtocol> <sshUserId></sshUserId> <sshPassword>********</sshPassword> <ipAddressMode>0</ipAddressMode> <allowAutoConfig>true</allowAutoConfig> <dadEnable>true</dadEnable> <redirectEnable>false</redirectEnable> <echoMultiEnable>false</echoMultiEnable> <ipPreferenceModeControl>0</ipPreferenceModeControl> <ipMediaAddressFamilyPreference>0</ipMediaAddressFamilyPreference> <tzdata> <tzolsonversion>2014f</tzolsonversion> <tzupdater>tzupdater.jar</tzupdater> </tzdata> <mlppDomainId>000000</mlppDomainId> <mlppIndicationStatus>Off</mlppIndicationStatus> <preemption>Disabled</preemption> <executiveOverridePreemptable>false</executiveOverridePreemptable> <devicePool uuid="{a91a735d-cb62-e8a6-093f-05d14f8c21ad}"> <revertPriority>0</revertPriority> <name>SJ_DP</name> <dateTimeSetting uuid="{9ec4850a-7748-11d3-bdf0-00108302ead1}"> <name>CMLocal</name> <dateTemplate>M/D/Y</dateTemplate> <timeZone>Greenwich Standard Time</timeZone> <olsonTimeZone>Etc/GMT</olsonTimeZone> </dateTimeSetting> <callManagerGroup> <name>SJ_CMG</name> <tftpDefault>false</tftpDefault> <members> <member priority="0"> <callManager> <name>1sub1052.pkinane.lab</name> <description>1sub1052</description> <ports> <ethernetPhonePort>2000</ethernetPhonePort> <sipPort>5060</sipPort> <securedSipPort>5061</securedSipPort> <mgcpPorts> <listen>2427</listen> <keepAlive>2428</keepAlive> </mgcpPorts> </ports> <processNodeName>1sub1052.pkinane.lab</processNodeName> </callManager> </member> <member priority="1"> <callManager> <name>2sub1052.pkinane.lab</name> <description>2sub1052</description> <ports> <ethernetPhonePort>2000</ethernetPhonePort> <sipPort>5060</sipPort> <securedSipPort>5061</securedSipPort> <mgcpPorts> <listen>2427</listen> <keepAlive>2428</keepAlive> </mgcpPorts> </ports> <processNodeName>2sub1052.pkinane.lab</processNodeName> </callManager> </member> </members> </callManagerGroup> <srstInfo uuid="{cd241e11-4a58-4d3d-9661-f06c912a18a3}"> <name>Disable</name> <srstOption>Disable</srstOption> <userModifiable>false</userModifiable> <ipAddr1></ipAddr1> <port1>2000</port1> <ipAddr2></ipAddr2> <port2>2000</port2> <ipAddr3></ipAddr3> <port3>2000</port3> <sipIpAddr1></sipIpAddr1> <sipPort1>5060</sipPort1> <sipIpAddr2></sipIpAddr2> <sipPort2>5060</sipPort2> <sipIpAddr3></sipIpAddr3> <sipPort3>5060</sipPort3> <isSecure>false</isSecure> </srstInfo> <connectionMonitorDuration>120</connectionMonitorDuration> </devicePool> <sipProfile> <sipProxies> <backupProxy>USECALLMANAGER</backupProxy> <backupProxyPort>5060</backupProxyPort> <emergencyProxy>USECALLMANAGER</emergencyProxy> <emergencyProxyPort>5060</emergencyProxyPort> <outboundProxy>USECALLMANAGER</outboundProxy> <outboundProxyPort>5060</outboundProxyPort> <registerWithProxy>true</registerWithProxy> </sipProxies> <sipCallFeatures> <cnfJoinEnabled>true</cnfJoinEnabled> <callForwardURI>x-cisco-serviceuri-cfwdall</callForwardURI> <callPickupURI>x-cisco-serviceuri-pickup</callPickupURI> <callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI> <callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI> <meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI> <abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI> <rfc2543Hold>false</rfc2543Hold> <callHoldRingback>2</callHoldRingback> <URIDialingDisplayPreference>1</URIDialingDisplayPreference> <localCfwdEnable>true</localCfwdEnable> <semiAttendedTransfer>true</semiAttendedTransfer> <anonymousCallBlock>2</anonymousCallBlock> <callerIdBlocking>2</callerIdBlocking> <dndControl>0</dndControl> <remoteCcEnable>true</remoteCcEnable> <retainForwardInformation>false</retainForwardInformation> </sipCallFeatures> <sipStack> <sipInviteRetx>6</sipInviteRetx> <sipRetx>10</sipRetx> <timerInviteExpires>180</timerInviteExpires> <timerRegisterExpires>3600</timerRegisterExpires> <timerRegisterDelta>5</timerRegisterDelta> <timerKeepAliveExpires>120</timerKeepAliveExpires> <timerSubscribeExpires>120</timerSubscribeExpires> <timerSubscribeDelta>5</timerSubscribeDelta> <timerT1>500</timerT1> <timerT2>4000</timerT2> <maxRedirects>70</maxRedirects> <remotePartyID>true</remotePartyID> <userInfo>None</userInfo> </sipStack> <autoAnswerTimer>1</autoAnswerTimer> <autoAnswerAltBehavior>false</autoAnswerAltBehavior> <autoAnswerOverride>true</autoAnswerOverride> <transferOnhookEnabled>false</transferOnhookEnabled> <enableVad>false</enableVad> <preferredCodec>none</preferredCodec> <dtmfAvtPayload>101</dtmfAvtPayload> <dtmfDbLevel>3</dtmfDbLevel> <dtmfOutofBand>avt</dtmfOutofBand> <kpml>3</kpml> <phoneLabel></phoneLabel> <stutterMsgWaiting>2</stutterMsgWaiting> <callStats>true</callStats> <offhookToFirstDigitTimer>15000</offhookToFirstDigitTimer> <T302Timer>15000</T302Timer> <silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts> <disableLocalSpeedDialConfig>true</disableLocalSpeedDialConfig> <poundEndOfDial>false</poundEndOfDial> <startMediaPort>16384</startMediaPort> <stopMediaPort>32766</stopMediaPort> <organizationTopLevelDomain></organizationTopLevelDomain> <sipLines> <line button="1" lineIndex="1"> <featureID>9</featureID> <featureLabel></featureLabel> <proxy>USECALLMANAGER</proxy> <port>5060</port> <name>1003</name> <displayName></displayName> <autoAnswer> <autoAnswerEnabled>2</autoAnswerEnabled> </autoAnswer> <callWaiting>3</callWaiting> <sharedLine>true</sharedLine> <messageWaitingLampPolicy>3</messageWaitingLampPolicy> <messageWaitingAMWI>0</messageWaitingAMWI> <messagesNumber>4000</messagesNumber> <ringSettingIdle>4</ringSettingIdle> <ringSettingActive>5</ringSettingActive> <contact>70ae9c29-63e5-0b42-1e3b-66bcadde912b</contact> <forwardCallInfoDisplay> <callerName>true</callerName> <callerNumber>false</callerNumber> <redirectedNumber>false</redirectedNumber> <dialedNumber>true</dialedNumber> </forwardCallInfoDisplay> <maxNumCalls>6</maxNumCalls> <busyTrigger>2</busyTrigger> </line> </sipLines> <externalNumberMask></externalNumberMask> <voipControlPort>5060</voipControlPort> <dscpForAudio tcl="conversational.audio.aq:admitted">184</dscpForAudio> <dscpForPriorityAudio>180</dscpForPriorityAudio> <dscpForImmediateAudio>176</dscpForImmediateAudio> <dscpForFlashAudio>164</dscpForFlashAudio> <dscpForFlashOverrideAudio>168</dscpForFlashOverrideAudio> <dscpForExecutiveOverrideAudio>168</dscpForExecutiveOverrideAudio> <dscpForPriorityVideo>156</dscpForPriorityVideo> <dscpForImmediateVideo>148</dscpForImmediateVideo> <dscpForFlashVideo>140</dscpForFlashVideo> <dscpForFlashOverrideVideo>132</dscpForFlashOverrideVideo> <dscpForExecutiveOverrideVideo>132</dscpForExecutiveOverrideVideo> <dscpVideo tcl="conversational.video.avconf.aq:admitted">136</dscpVideo> <dscpAudioForVideo tcl="conversational.audio.avconf.aq:admitted">136</dscpAudioForVideo> <dscpForTelepresence tcl="conversational.video.immersive.aq:admitted">128</dscpForTelepresence> <dscpAudioForTelepresence tcl="conversational.audio.immersive.aq:admitted">128</dscpAudioForTelepresence> <ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy> <dialTemplate></dialTemplate> <softKeyFile>SKb0ec918f-b9ee-994b-57ae-345883c1fde8.xml</softKeyFile> <alwaysUsePrimeLine>false</alwaysUsePrimeLine> <alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail> </sipProfile> <commonProfile> <phonePassword>********</phonePassword> <backgroundImageAccess>true</backgroundImageAccess> <callLogBlfEnabled>2</callLogBlfEnabled> </commonProfile> <loadInformation></loadInformation> <vendorConfig> <ice></ice><instantMessaging></instantMessaging><desktopClient></desktopClient></vendorConfig> <commonConfig> <webAccess>0</webAccess><sshAccess>1</sshAccess><RingLocale>0</RingLocale><ice></ice><instantMessaging></instantMessaging><desktopClient></desktopClient></commonConfig> <enterpriseConfig> </enterpriseConfig> <versionStamp>1444242505-4e9ce190-4ec2-42d1-bd89-bc03a0548401</versionStamp> <userLocale> <name>English_United_States</name> <uid>1</uid> <langCode>en_US</langCode> <version>10.0.0.0(1)</version> <winCharSet>iso-8859-1</winCharSet> </userLocale> <networkLocale>United_States</networkLocale> <networkLocaleInfo> <name>United_States</name> <uid>64</uid> <version>10.0.0.0(1)</version> </networkLocaleInfo> <deviceSecurityMode>3</deviceSecurityMode> <dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig> <dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices> <dscpForCm2Dvce>96</dscpForCm2Dvce> <transportLayerProtocol>3</transportLayerProtocol> <dndCallAlert>5</dndCallAlert> <phonePersonalization>0</phonePersonalization> <rollover>0</rollover> <singleButtonBarge>0</singleButtonBarge> <joinAcrossLines>0</joinAcrossLines> <autoCallPickupEnable>false</autoCallPickupEnable> <blfAudibleAlertSettingOfIdleStation>0</blfAudibleAlertSettingOfIdleStation> <blfAudibleAlertSettingOfBusyStation>0</blfAudibleAlertSettingOfBusyStation> <capfAuthMode>0</capfAuthMode> <capfList> <capf> <phonePort>3804</phonePort> <processNodeName>pub1052.pkinane.lab</processNodeName> </capf> </capfList> <certHash>e11fb2715427321eec2006ca93ccdd1c</certHash> <encrConfig>false</encrConfig> <advertiseG722Codec>1</advertiseG722Codec> <mobility> <handoffdn></handoffdn> <dtmfdn></dtmfdn> <ivrdn></ivrdn> <dtmfHoldCode>*81</dtmfHoldCode> <dtmfExclusiveHoldCode>*82</dtmfExclusiveHoldCode> <dtmfResumeCode>*83</dtmfResumeCode> <dtmfTxfCode>*84</dtmfTxfCode> <dtmfCnfCode>*85</dtmfCnfCode> </mobility> <TLSResumptionTimer>3600</TLSResumptionTimer> <userId serviceProfileFile="SPb515cb06-4094-db74-0520-33b8235007c5.cnf.xml">pkinane</userId> <ownerId serviceProfileFile="SPb515cb06-4094-db74-0520-33b8235007c5.cnf.xml">pkinane</ownerId> <phoneServices useHTTPS="true"> <provisioning>0</provisioning> <phoneService type="1" category="0"> <name>Missed Calls</name> <url>Application:Cisco/MissedCalls</url> <vendor></vendor> <version></version> </phoneService> <phoneService type="2" category="0"> <name>Voicemail</name> <url>Application:Cisco/Voicemail</url> <vendor></vendor> <version></version> </phoneService> <phoneService type="1" category="0"> <name>Received Calls</name> <url>Application:Cisco/ReceivedCalls</url> <vendor></vendor> <version></version> </phoneService> <phoneService type="1" category="0"> <name>Placed Calls</name> <url>Application:Cisco/PlacedCalls</url> <vendor></vendor> <version></version> </phoneService> <phoneService type="1" category="0"> <name>Personal Directory</name> <url>Application:Cisco/PersonalDirectory</url> <vendor></vendor> <version></version> </phoneService> <phoneService type="1" category="0"> <name>Corporate Directory</name> <url>Application:Cisco/CorporateDirectory</url> <vendor></vendor> <version></version> </phoneService> </phoneServices> </device>
If you are not able to resolve the issue by this point, it is recommended to check database replication, and restart the CAPF service.
-------------
Please rate helpful content (i.e. videos, documents, comments). Also, please select the correct answer(s) if any comment(s) answer your question otherwise the questions remains on the support forums as unanswered.
-------------
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: